These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 2 of this ten-part series discusses prioritization, and the three factors that EK considers to strategically implement KM efforts for organizations.
Part 3 of this ten-part series discusses user engagement, its importance to KM, and how EK leverages change management techniques to ensure that end users feel ownership of their KM initiatives.
The first course will be offered on July 24 – 25, 2018 at Sheraton Tysons in Tysons Corner, VA (outside of Washington, DC). You can register for the course via the link below: