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Author: Ben Martindale

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Constructing KM Technology: Tips for Implementing Your KM Technology Solutions

Ben Martindale August 15, 2022 . Blog

In the digital age that we now live in, making Knowledge Management (KM) successful at any organization relies heavily on the technologies used to accomplish every day tasks. Companies are recognizing the importance of providing their workforce with smarter, more … Continue reading

The Importance of a Semantic Layer in a Knowledge Management Technology Suite

Ben Martindale May 27, 2021 . Blog

One of the most common Knowledge Management (KM) pitfalls at any organization is the inability to find fresh, reliable information at the time of need.  One of, if not the most prominent, causes of this inability to quickly find information … Continue reading

What is Information Scent, and How do I Design for It?

Ben Martindale February 1, 2021 . Blog

Information Foraging When developing search for a website or intranet, getting to know your end-users and their behavioral tendencies is critical in order to improve the relevancy of search results. Being able to predict how users interact with the site … Continue reading