Cleaning Up Content Cobwebs
Every Knowledge Management (KM) effort should include cleaning up existing content, whether the goal is migrating to a new system, implementing a taxonomy or search tool, or just clearing the clutter of old, irrelevant content cobwebs. Regardless of your KM … Continue reading »
Taxonomy Lines Blur Without Governance
Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading »