Change Management & Communication

Developing Good KM Habits to Make KM Stick

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading »

Complement Your Change Management Efforts with Gamification

Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading »

3 Ways to Build Adaptability as a Core Organizational Competency

Often when working with an organization, we hear from leadership a desire for their workforce to be more adaptable. Their reasons vary. Some are working within a resource-constrained environment (e.g., they face limitations on staffing, budgets, and other resources necessary … Continue reading »

Upcoming Agile & Design Thinking Course Details Announced

Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. … Continue reading »

EK Teaming with KMI for New Agile & Design Thinking Certification

Enterprise Knowledge (EK) is teaming with the International Knowledge Management Institute (KMI) to offer a new certification course teaching KM practitioners how to leverage Agile, Design Thinking, and Change Management practices in the strategy, design, and implementation of Knowledge Management … Continue reading »

Wyatt and Peterson Presenting at Web Content Mavens

EK’s Rebecca Wyatt will be presenting alongside Tori Peterson of the National Park Service. The duo will speak about Big Content: Content Strategy to Facilitate Change Management on Wednesday, October 25, 2017 for the Web Content Mavens. Rebecca and Tori … Continue reading »

Brawdy and Wyatt to Speak at Change Management 2018 Conference

EK consultants Claire Brawdy and Rebecca Wyatt will be facilitating a workshop titled “Design Thinking to Co-Design Solutions” at the Change Management 2018 conference being held from March 25 – 28, 2018 in Las Vegas, Nevada. The workshop will provide … Continue reading »

Sustaining Adoption After Product Launch

A Story I recently consulted on a project where the team did everything right to promote adoption of a new technical system. Knowledge Management Consultants from Enterprise Knowledge (myself included) helped the client define a clear vision for the product, … Continue reading »