Content Engineering for Personalized Product Release Notes

The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading

EK’s Yanko Ivanov to speak at OmnichannelX Podcast

EK’s Principal Solution Consultant, Yanko Ivanov, will be the guest speaker at the OmnichannelX Podcast. Yanko specializes in applying advanced content strategies related to content governance, design, and engineering. His extensive experience includes leveraging knowledge graphs and AI technologies to … Continue reading

Let’s Talk Personalization: EK’s Joe Hilger to Speak at Upcoming Webinar “Opportunities And Outcomes From Personalizing Content”

Joe Hilger, COO of Enterprise Knowledge (EK), will join Kevin Nichols for the live webinar Opportunities And Outcomes From Personalizing Content. Hilger and Nichols will discuss what personalization means in the Knowledge Management (KM) space and how to apply KM … Continue reading

EK’s Joe Hilger to Speak at Upcoming Webinar “Conducting A Personalization Proof-of-Concept (PoC)”

Joe Hilger, COO of Enterprise Knowledge (EK), will join Scott Abel for the live webinar “Conducting A Personalization Proof-of-Concept (PoC).” Hilger and Abel will discuss what personalization means in the Knowledge Management (KM) space and how to apply KM in … Continue reading

Multi-Channel, Collaborative Authoring CMS for a Government Office

The Challenge The Operations Center of a federal agency is responsible for monitoring disasters, emergencies, and incidents and then publishing timely reports to key stakeholders, including senior leadership, faster than they would receive information from news outlets. This highly time-sensitive … Continue reading