Design Thinking for KM Strategy & Roadmapping

Claire Brawdy recently shared a presentation titled “Design Thinking for KM Strategy & Roadmapping,” at the KMI Showcase held in Tysons Corner, Virginia. The presentation delved into how KM practitioners can and should be leveraging Design Thinking to develop a human-centered approach to knowledge management. Brawdy discussed the Design Thinking methodology, and shared real-world examples of how to leverage this approach to understand end users, define and prioritize KM solutions, and translate that into a KM roadmap to mature knowledge management within any organization.

Claire Brawdy Claire Brawdy Focuses on Agile delivery for knowledge management and taxonomy design efforts. Claire enjoys collaborating with her clients to develop a shared understanding of needs and direction. More from Claire Brawdy »