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Content related to Change Management & Communications

Agile & Design Thinking for Knowledge Management, Parts 6 and 7

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 6 of this ten-part series discusses user centricity, and how to leverage design thinking to engage users … Continue reading »

Agile & Design Thinking for Knowledge Management, Parts 4 and 5

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 4 of this ten-part series discusses how to apply Design Thinking as a framework when developing … Continue reading »

Agile & Design Thinking for Knowledge Management, Parts 2 and 3

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 2 of this ten-part series discusses prioritization, and the three factors that EK considers to strategically … Continue reading »

Agile & Design Thinking for Knowledge Management, Part 1

This video is the beginning of Claire Brawdy‘s new series discussing Design Thinking, Agile, Change Management strategies in the context of Knowledge Management. The series, a preface to the delivery of the new Certified Knowledge Specialist course offered by the … Continue reading »

Sustaining Adoption After Product Launch

A Story I recently consulted on a project where the team did everything right to promote adoption of a new technical system. Knowledge Management Consultants from Enterprise Knowledge (myself included) helped the client define a clear vision for the product, … Continue reading »

Top Five Tips for Using Training to Promote Adoption

While there are many change management strategies which will promote adoption of a new product, an effective training program is absolutely critical to help your users develop the knowledge, skills, and abilities to use the new technology. In this video, … Continue reading »