Knowledge Base - Enterprise Knowledge

Nonprofit KM Journey to Success: Lessons & Learnings at Feeding America

Sara Duane . March 4, 2024 . Presentation

Sara Duane, Senior Consultant within EK’s Strategic Consulting practice, and EK client Tom Summerfelt, former Chief Research Officer at Feeding America, presented on November 7, 2023 at KMWorld. The talk, “Nonprofit KM Journey to Success: Lessons & Learnings at Feeding … Continue reading

Identifying Security Risks Using Auto-Tagging and Text Analytics

Sara Duane . November 21, 2022 . Presentation

On Thursday, November 10, Joe Hilger and Sara Duane spoke at Text Analytics Forum about identifying secure and confidential information using auto-tagging. Information security continues to grow in importance in today’s society. We hear stories all of the time about … Continue reading

Getting Started With Data Cleanup and Data Management

Sara Duane . May 13, 2022 . Blog

At EK, many of the challenges we hear about revolve around data – no matter the company’s size or industry. Without clean, centralized data, staff may begin to lose trust and confidence in the information they are working with. They … Continue reading

Designing Your Taxonomy to Fit Your Use Case: Advanced Taxonomy Use Cases (Part 2)

Sara Duane . January 27, 2022 . Blog

In my previous blog, I wrote about building a taxonomy for two foundational use cases – findability and navigation – that we commonly design for at EK. This blog will focus on two advanced, yet still common, taxonomy use cases. … Continue reading

Designing Your Taxonomy to Fit Your Use Case: Common Taxonomy Use Cases (Part 1)

Sara Duane . December 10, 2021 . Blog

At EK, we’ve designed countless taxonomies for our clients over the years. These taxonomies are reflective of each individual client’s content and needs, and provide direct business value. One of the keys to our success is that before we even … Continue reading

High Value Moments of Content Capture

Sara Duane . March 8, 2021 . Blog

At EK, we often hear varying versions of a similar business challenge from our clients. Consider the following situation. Let’s say I’m a proposal writer for my company, and due to the fast paced nature of my industry, I typically … Continue reading

Top Five Tips for A Successful Knowledge Transfer in Times of Chaos, Crisis, or Rapid Change

Sara Duane . July 24, 2019 . Blog

All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading