Zach Wahl

President and Chief Executive Officer

Zach has over 20 years of experience leading programs in the knowledge and information management space. He has worked with more than 200 public and private organizations to successfully strategize, design, and implement information management systems, including knowledge bases, intranets, content management, document management, taxonomy management, and websites (eCommerce and informational). Zach has developed his own taxonomy design methodology, has authored a series of courses on knowledge management, and is a frequent speaker and trainer on information governance, web strategy, and taxonomy design. His experience includes projects for a broad spectrum of clients, ranging from the U.S. Department of Health and Human Services (HHS), Department of Defense (DoD), and Department of Energy (DOE). He also has extensive experience in the private sector and internationally with institutions including the International Monetary Fund (IMF), Nike, Marriott, Scottish Qualifications Authority, and UK Office of the Deputy Prime Minister.

Zach has served on the board of the Washington DC Knowledge Management Institute and as the Chairman of the Institute for International Research (IIR) Enterprise Web, Portals, and Collaborative Technologies conference. He presently serves as the Chairman of the annual KM Showcase and as faculty for the Knowledge Management Institute, providing training and consulting on taxonomy design and development. Under his leadership, EK has consistently been recognized as a great place to work, most recently by Washington Business Journal, Inc. Magazine, and the Washingtonian.

Joe Hilger

Chief Operating Officer

Joe has over 20 years experience leading and implementing cutting edge, enterprise scale IT projects. He has worked with an array of commercial and public sector clients in a wide range of industries including financial services, healthcare, publishing, hotel and lodging, telecommunications, professional services, federal government, non-profit, and higher education. Joe uses Agile development techniques to help his customers bridge the gap between business needs and technical implementation. He has a long track record of leading high-performance professional teams to deliver enterprise level solutions that provide real value. His development teams have a strong record of client satisfaction, innovation and leadership. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the country and has spoken on a wide range of topics including enterprise search, enterprise content management, big data analytics, agile development and content governance.

Grace Han

Deputy Chief Operating Officer

Grace is a proven business leader with over a decade of management consulting experience. She helps clients solve their most complex business issues from strategy to execution. She delivers best-of-class and human-centric results, adding high value for all stakeholders. Grace has advised global Fortune 100, private equity, public sector, and non-profit clients in diverse industries: financial services, investment management, insurance, tax, commerce, e-commerce, business solutions, professional services, information security, transportation, engineering, healthcare, education, civil government, etc. Grace has extensive experience in designing and executing global organizational, financial, human resources, and digital strategies to drive business and mission outcomes. She has effectively guided organizations through enterprise-level and multinational transformations in over 70 countries.

Grace has deep expertise in global organizational change management, learning and development, organizational transformation, program and project management, knowledge management, leadership development and alignment, organizational design and readiness, workforce planning, employee engagement, culture, stakeholder analysis and engagement, strategic communications, strategic due diligence, post-initial public offering, shared services, business process re-engineering and improvement, enterprise performance management, quality and risk management, information technology modernization, agile, and diversity, equity, and inclusion solutions. She is a seasoned integration leader in enterprise resource planning, including SAP S/4HANA Cloud, Oracle Cloud, Oracle Fusion Cloud Human Capital Management, Oracle PeopleSoft, ServiceNow, and Anaplan transformations.

Prior to joining Enterprise Knowledge’s leadership team, she grew her career at Deloitte Consulting LLP and Accenture LLP. 

Mary Little

Partner and Division Director, Knowledge Management

Mary has spent her career leading Knowledge Management Strategy and Implementation efforts, with extensive experience applying human-centered principles to large-scale change efforts. She has led commercial, non-profit, and public sector organizations all over the world through the successful design and deployment of business and technical solutions aimed at transforming the ways organizations engage, develop, and enable their workforce.

Mary is a frequent speaker and facilitator, with recent topics including Leadership Development, KM Organizational Design, Knowledge Transfer Strategy, and Change Management. Her publications center around the topics of organizational development, agile transformation, design thinking, user experience, and content and communication strategy. Her delivery follows her core belief that human capital is what truly sets apart the organizations that will survive and thrive in a global economy marked by exponential change and complexity, and she is committed to guiding her clients to the top of their industries.

In 2018, Mary was awarded the 40 Under 40 award for impactful leadership in the Washington D.C. metropolitan region by the Leadership Center for Excellence. She is a Certified Agile Leader (CAL1), Agile Team Facilitator (ICP-ATF), Scrum Product Owner (CSPO), Scrum Master (CSM), Project Management Professional (PMP), and Human Capital Strategist (HCS).

Lulit Tesfaye

Partner and Division Director, Data and Information Management

Lulit has over a decade of experience leading diverse global, public, and commercial client initiatives in Knowledge, Information, and Data Management strategy, design, and implementation. Her work focuses on facilitating executives and stakeholders to design, build, and launch successful programs and processes, starting from the development of vision and strategy, to leading the implementation of iterative delivery of cutting edge technology.

Lulit is driven by innovation in efficiency, user-centered design, and empowering businesses to smartly leverage their data and information assets along with the best today’s technologies have to offer. With a diverse project management background encompassing years of expertise in both Agile and traditional approaches, Lulit is adept at leading highly complex enterprise-wide knowledge and data transformation initiatives.

Lulit is a certified Project Management Professional (PMP) and sits on the Board of Directors for the PMI Washington DC Chapter, shaping Professional Development Programs within the industry. She is also a certified Agile consultant who holds the Scrum Master Professional (CSP), Certified Agile Product Owner (CSPO), SAFe-SPC 4 and IC-Agile certificates and continues to demonstrate agility daily. Lulit’s most recent thought leadership is focused on employing advanced capabilities such as Artificial Intelligence (AI) to ultimately deliver value for KM, data, and information management initiatives.

Rebecca Wyatt

Partner and Division Director, Technology Solutions

Rebecca has spent her career at the intersection of Learning, Knowledge Management, and Information Technology.  With over twenty years of experience across the public, private, and non-profit sectors, Rebecca is an expert in project management and design, development, and implementation of Knowledge Management and Learning and Development (L&D) systems and educational content.

She has guided the strategy and development of L&D systems for a wide range of clients from international professional associations, to private industry, to the federal government. Her latest projects have focused on the design and development of technical systems which showcase the integration of a broad range of educational content including formal learning, spaced learning (microlearning), performance support, and social learning through communities of practice.

Rebecca is a frequent trainer and speaker on topics including KM strategy, content strategy, and L&D and is especially skilled at empowering and enabling high-performing teams to deliver products with outstanding business value and aligning the interests of business stakeholders and system users.