Knowledge Base

The Role of Search Product Owners

Successful enterprise search projects begin when the new search tool is launched. Search cannot remain static because an organization’s needs, as well as its content, change over time. Without a business leader, search initiatives are unable to adapt to these … Continue reading »

Making KM Clickable with Search

I’ve been in the business of Knowledge Management Consulting for the vast majority of my career and, in my experience, one of the most challenging aspects to KM is its intangibility. I’ve helped an array of organizations to define their … Continue reading »

A Knowledge Graph Feast

As Thanksgiving nears, many of us will be scouring recipe books looking for the perfect meal to prepare for family or friends. Visions of golden, brown turkey, creamy mashed potatoes, and savory stuffing (along with a challenge from one of … Continue reading »

Semantic Use Cases

This presentation from EK’s Yanko Ivanov outlines several business cases for successfully implementing enterprise knowledge graphs that will provide business value and insight. The presentation explores several different types of knowledge graphs that address varying business cases for knowledge and relationships … Continue reading »

KM Leadership and the KM Champion Role

Presented at KMWorld 2018 by Mary Little (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), this presentation offers a case study from FHLBC on how they have communicated the value of KM to senior leadership and gained … Continue reading »