Knowledge Base - Enterprise Knowledge

Knowledge Cast – Adrienne Smith formerly of Ubisoft

Zach Wahl . March 21, 2023 . Podcast

Editor’s Note: This episode was recorded in late 2022. Since then, Adrienne has joined the digital and content strategy practice at Evolving Web, a Drupal-focused web design and development agency, as a Senior Digital Strategist. In this episode, Enterprise Knowledge … Continue reading

Expert Analysis: Keyword Search vs Semantic Search – Part One

EK Team . March 20, 2023 . Blog

For a long time, keyword search was the predominant method to provide search to an enterprise application. In fact, it is still a tried-and-true means to help your users find what they are looking for within your content. However, semantic … Continue reading

How Does KM Impact Different Business Groups?

Madeleine Powell . March 17, 2023 . Blog

One of the most engaging aspects of my work with knowledge management (KM) is that KM solutions are not one-size-fits-all, yet through our nearly 10 years as the world’s largest dedicated Knowledge Management Consulting firm, we’ve been able to identify … Continue reading

Game-based Learning & Gamification Motivates Employees and Improves Performance

External Expert . March 16, 2023 . Blog

“Do more with less.” It seems to be a universal mandate. Is there any agency, organization or department that’s not operating under this sense of urgency? Individuals are subject to the same imperative. In general, employees today have way too … Continue reading

Performance Support: Learning Not Required

External Expert . March 10, 2023 . Blog

Sometimes, learning is not the most effective or efficient way to enable human performance. Genesis of an idea Thirty years ago, a major influencer in the learning industry named Gloria Gery met daily for several weeks with a handful of … Continue reading

Knowledge Cast – Gary Wyatt of HSBC

Zach Wahl . March 7, 2023 . Podcast

Enterprise Knowledge CEO Zach Wahl speaks with Gary Wyatt, Senior Group Knowledge Manager at HSBC, a global financial services organization that serves over 40 million customers worldwide. Gary is an award-winning knowledge management consultant with over 22 years of diverse … Continue reading

Top Graph Use Cases and Enterprise Applications (with Real World Examples)

Lulit Tesfaye . February 22, 2023 . Blog

Graph solutions have gained momentum due to their wide-ranging applications across multiple industries. Gartner predicts that graph technologies will be used in 80% of data and analytics innovations by 2025, up from 10% in 2021. Several factors are driving the … Continue reading

Bill Balko – Former Chief Knowledge Officer at Defense Information Systems Agency

Zach Wahl . February 21, 2023 . Podcast

Enterprise Knowledge CEO Zach Wahl speaks with Bill Balko, former Chief Knowledge Officer at Defense Information Systems Agency (DISA). DISA, a Department of Defense combat support agency, provides information technology and communications support to any individual or system contributing to … Continue reading

Is ChatGPT Ready for the Enterprise?

Chris Marino . February 15, 2023 . Blog

Recently, we were visiting a client showing the latest version of our application when a participant asked, “Why aren’t we using ChatGPT?” It was a good and logical question with the attention that ChatGPT and other AI-based solutions are warranting … Continue reading

KM Trends – Knowledge Management Portal Discussion

Zach Wahl . February 13, 2023 . Podcast

In this very special episode of Knowledge Cast, CEO Zach Wahl speaks with fellow EKers, Joe Hilger and Rebecca Wyatt about the resurfacing trend of Enterprise KM Portals. Listen as three of knowledge management’s leading voices discuss the common challenges … Continue reading