Author Archive

Improving Product Documentation With a CCMS and a Knowledge Graph

The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading »

Expert Analysis: Does My Organization Need a Graph Database?

As EK works with our clients to integrate knowledge graphs into their technical ecosystems, client stakeholders often ask, “Why should we leverage knowledge graphs?” and more specifically, “Do we need a graph database?” Our consultants then collaborate with stakeholders to … Continue reading »

Top 5 EK Blogs of 2021

This year, EK employees published over sixty new pieces of thought leadership covering topics that range from taxonomy design to integrated change management to AI. Below are the top five most viewed blogs and white papers written by EK employees … Continue reading »

Enterprise Knowledge Playing Unprecedented Role at KMWorld 2021

Enterprise Knowledge (EK) is playing a central role at this year’s KMWorld Conference. Continuing EK’s principles of thought leadership and industry guidance, EK is playing an unprecedented role at KMWorld, the world’s leading KM conference. This year, EK experts are … Continue reading »

EK Sponsoring and Speaking at Ontotext Knowledge Graph Forum

Enterprise Knowledge (EK) experts will be presenting during the upcoming Knowledge Graph Forum, organized by leading graph software company Ontotext. The event will be held virtually on October 26th and 27th. Graphs let enterprises smarten up their proprietary information by … Continue reading »

Transforming Instructional Programs from Classroom To Blended Learning

The Challenge Enterprise Knowledge (EK) worked with a federal agency tasked with preserving our nation’s natural and cultural resources to transform instructional programs and maximize their accessibility and effectiveness. Traditionally, training at this agency is held in-person in a classroom. … Continue reading »

IT Support Implementation for a Large Federal Bank

The Challenge A large federal bank managing over $100 billion worth of assets realized that their employees were unable to effectively do their job because they had to sort through copious amounts of content stored across multiple repositories. Specifically, the … Continue reading »

EK to Host an Executive Masterclass at Squirro’s AI Week 2021

Two members of the Enterprise Knowledge (EK) team will lead an Executive Masterclass at Squirro’s inaugural Artificial Intelligence (AI) Week 2021, held virtually from October 5th to the 8th. Squirro’s AI Week 2021 is an online event designed to showcase … Continue reading »