Strategy & Design
Knowledge Cast – Patrick Cleary of DraftKings
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Patrick Cleary, Knowledge Management Manager at DraftKings. Patrick is an accomplished, self-motivated, and adaptable director of knowledge management with 15+ years of experience helping companies to achieve … Continue reading »
Knowledge Cast – Dr. Stacey Young of USAID
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Stacey Young, Agency Knowledge Management and Organizational Learning Officer at US Agency for International Development. Stacey Young, Ph.D., became USAID’s first Agency Knowledge Management and Organizational … Continue reading »
Onboarding During a Pandemic: How Knowledge Management Can Help
The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading »
Knowledge Cast – Bill Kaplan of Working Knowledge CSP
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP. Bill Kaplan is recognized as one of the early thought leaders and knowledge management consultants in the application of Knowledge … Continue reading »
Knowledge Cast – Lynda King of ServiceNow
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow. Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading »
Measuring the Success of KM Digital Transformation
Over the past decade, digital transformation has been a key focus for many organizations. Yet, it wasn’t until the recent months when many have been forced to become fully digital that we’ve seen how critical knowledge management is to an … Continue reading »
3 Steps to Developing a Practical Knowledge Management Strategy: Step 3 Develop a Practical KM Roadmap
There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading »
5 Reasons Why Mergers and Acquisitions Need KM
Many factors can impact the success of a merger and acquisition (M&A) transaction including economic uncertainty, proper target identification, accurately valuating a target, a stable regulatory and legislative environment, and a sound due diligence process. Due to the COVID-19 pandemic, … Continue reading »
A Knowledge and Information Management Strategy that Optimizes Cloud Migration for a Legal Institute
The Challenge A general counsel’s office within the federal government was migrating their internal information system to the Amazon Web Services (AWS) cloud. As part of this initiative, the organization sought to enhance its Knowledge Management capabilities in order to … Continue reading »
A Global Knowledge and Information Management Solution
The EK Difference Because this large, global organization was seeking to successfully complete an initiative that traversed multiple departments, the effort required alignment and support from department leads, staff, and executives. EK leveraged our proven facilitation and prioritization approaches tailored … Continue reading »