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Tag: Taxonomy Design

The Semantic Exchange: Metadata Within the Semantic Layer

EK Team . July 1, 2025 . News

Enterprise Knowledge is pleased to introduce a new webinar series, The Semantic Exchange. This session is the third of a five part series where we invite fellow practitioners to tune in and hear more about work we’ve published from the … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
AIknowledge graphKnowledge ManagementMetadatasemantic datasemantic layerTaxonomy Designuse case

The Semantic Exchange: What is Semantics and Why Does it Matter?

EK Team . June 26, 2025 . News

Enterprise Knowledge is pleased to introduce a new webinar series, The Semantic Exchange. This session is number two of a five part series where we invite fellow practitioners to tune in and hear more about work we’ve published from the … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
knowledge graphKnowledge Managementsemantic dataTaxonomy Design

The Semantic Exchange: Why Your Taxonomy Needs SKOS Webinar

EK Team . June 18, 2025 . News

Enterprise Knowledge is pleased to introduce a new webinar series, The Semantic Exchange. We’re kicking off a five part series where we invite fellow practitioners to tune in and hear more about work we’ve published from the authors themselves. In … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
knowledge graphKnowledge Managementsemantic web standardsSKOSTaxonomy Design

EK’s Heather Hedden to Present Taxonomy Basics at the Virtual Taxonomy Boot Camp London

EK Team . April 9, 2024 . News

Heather Hedden, a Senior Consultant at Enterprise Knowledge, will lead a special Taxonomy Basics online event organized by Taxonomy Boot Camp London, which has been holding virtual half-day “bite-sized” conferences since 2020. An experienced instructor of taxonomy workshops and taxonomy/ontology … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
TaxonomyTaxonomy Design

Extending Taxonomies to Ontologies

EK Team . February 20, 2024 . White Paper

Sometimes the words “taxonomy” and “ontology” are used interchangeably, and while they are closely related, they are not the same thing. They are both considered kinds of knowledge organization systems to support information and knowledge management. Yet there is often … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
OntologyOntology DesignTaxonomyTaxonomy Design

Heather Hedden to Speak at World IA Day 2024 Boston

EK Team . February 14, 2024 . News

Heather Hedden, a Senior Consultant at Enterprise Knowledge, is the featured speaker at the upcoming World Information Day 2024 Boston event. World Information Architecture (IA) Day, a global volunteer-run event, celebrates information architecture and shares knowledge and ideas from analogue … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
Taxonomy Designtaxonomy workshop

Taxonomy Workshop and Content Governance for a Multinational Healthcare Company

EK Team . October 7, 2022 . Case Study

The Challenge EK was engaged by an industry-leading knowledge management (KM) platform to conduct a Taxonomy Workshop and formulate a Content Governance Plan to support their broader implementation project with a multinational healthcare organization. This effort focused specifically on the … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
call centerContent Governancecustomer servicehealthcareKMKM StrategyKnowledge ManagementsiloTaxonomy Designtaxonomy workshop

Content Management Strategy for an International Retailer

EK Team . August 2, 2022 . Case Study

The Challenge The learning team for an international retailer struggled to find and discover the knowledge resources that supported their work and their online learning solutions. The retailer’s learning team used an abundance of manual templates and processes, along with … Continue reading

Posted in
Enterprise Search Knowledge Management Strategy & Design Taxonomy & Ontology Design
Tagged as
Agile RoadmapsContent StrategyEnterprise SearchKMKM StrategyKnowledge ManagementOntology DesignStrategyTaxonomy DesignUX

User-Centric Content Engineering to Improve Customer Experience

EK Team . July 25, 2022 . Case Study

The Challenge A global financial firm needed to improve the user experience (UX) for its technical support documentation hub. Prior to EK’s involvement, the client company received user feedback expressing that interacting with the technical support documentation was cumbersome. Only … Continue reading

Posted in
Enterprise Search Knowledge Management Strategy & Design Taxonomy & Ontology Design
Tagged as
Agile RoadmapsContent StrategyEnterprise SearchKMKM StrategyKnowledge ManagementOntology DesignStrategyTaxonomy DesignUX

Designing Your Taxonomy to Fit Your Use Case: Advanced Taxonomy Use Cases (Part 2)

EK Team . January 27, 2022 . Blog

In my previous blog, I wrote about building a taxonomy for two foundational use cases – findability and navigation – that we commonly design for at EK. This blog will focus on two advanced, yet still common, taxonomy use cases. … Continue reading

Posted in
Taxonomy & Ontology Design
Tagged as
auto-taggingOntologyTaxonomy Designtaxonomy use cases
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