Taxonomy Design
How Do I Implement A Taxonomy?
Congrats, you have a taxonomy! It is a strategic milestone for many organizations whether the taxonomy is instantiated in a taxonomy management system of some type, or, as we much more commonly see, stored in a spreadsheet. Regardless, your next … Continue reading »
System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance
The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading »
Improved Customer Service and Risk Management through KM
The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading »
Enterprise Level vs. Team Level Taxonomies
Many of our clients ask us how to maintain taxonomies at both the enterprise and the team level without duplicating effort, overcomplicating systems, or burdening end users with multiple metadata fields. Depending on the size of your organization, the size … Continue reading »
Taxonomy Use Cases: How To Estimate Effort and Complexity
When asked to define taxonomy, I like to define it as a method rather than a thing. I typically say taxonomy is a way of categorizing things hierarchically, from general to more specific. Sounds simple enough, right? After all, who … Continue reading »
Common Taxonomy Design Mistakes, Part I: Failing to Include Your End Users
The necessity of a business taxonomy has become increasingly apparent as organizations across the globe have shifted to working from home and, consequently, have an increased need for their employees to be able to quickly and independently find and discover … Continue reading »
Why a Knowledge Graph is the Best Way to Upgrade Your Taxonomy
Many organizations begin their journey in semantic solutions with a taxonomy. Taxonomies are simple information models that help organizations describe and structure their information in a hierarchy. They are effective for organizing content and data, but do not capture all … Continue reading »
How to Distinguish Between Primary, Secondary, and Tertiary Metadata Fields
When designing an enterprise taxonomy, the number of possible metadata fields that can be used to describe content can be overwhelming. Depending on the type of content, the size of the organization, and the breadth of that organization’s functions, the … Continue reading »
The Value of Taxonomy: Why Taxonomy (Still) Matters
After decades of taxonomy design consulting, I’m still amazed that some organizations doubt the value of effective enterprise taxonomy design. Though knowledge and information management technologies, as well as associated search technologies have changed, the core business value and use … Continue reading »
Taxonomy Is Here! Taxonomy and the Final Season of Game of Thrones
Despite the fact that the first day of Spring occurred only a couple weeks ago, it appears that winter is finally upon us. The eighth and final season of HBO’s Game of Thrones officially premieres on April 14th, and the … Continue reading »