Enterprise Search
EK Speaking at DoD and Federal Knowledge Management Symposium 2019
EK’s Zach Wahl, CEO, and Joe Hilger, COO, are both presenting at this year’s DoD and Federal Knowledge Management Symposium 2019 from May 14 – 16th in Baltimore, Maryland. The annual conference is co-located with AFCEA TechNet at the Baltimore … Continue reading »
Enterprise Search: The Key to Findability
Presented at KM Showcase 2019 by Todd Fahlberg (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), the presentation offers a case study from FHLBC on how Syed led his organization in the design and implementation of an … Continue reading »
Bringing KM, Search, and AI Together
Clients come to EK looking to empower their people, make operations more efficient, and create a competitive advantage against their peers through improved Knowledge Management (KM). They want to take advantage of cutting-edge technologies like knowledge graphs, artificial intelligence (AI), … Continue reading »
The Role of Search Product Owners
Successful enterprise search projects begin when the new search tool is launched. Search cannot remain static because an organization’s needs, as well as its content, change over time. Without a business leader, search initiatives are unable to adapt to these … Continue reading »
Making KM Clickable with Search
I’ve been in the business of Knowledge Management Consulting for the vast majority of my career and, in my experience, one of the most challenging aspects to KM is its intangibility. I’ve helped an array of organizations to define their … Continue reading »
Selecting an Enterprise Search Engine
Search engines are one of the most critical tools in any Knowledge Management (KM) platform. A well implemented enterprise search engine enables easy access to information and breaks down silos between teams. Given the importance of search engines, it is … Continue reading »
Fixing Enterprise Search, Part 2 of 2
In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading »
Fixing Enterprise Search, Part 1 of 2
In the first part of his two-part series on fixing enterprise search, Joe Hilger discusses some common misconceptions around “fixing” search for organizations. He describes the importance of looking beyond search engine tools to truly understand an organization’s search requirements and … Continue reading »
Action-Oriented Search: A Better Approach to Making Enterprise Search Work
Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Search is a critical component of … Continue reading »
Action Oriented Search Workshop
The ability to search and find information is critical to every large enterprise. Have you spent money on search engines or KM tools like SharePoint and found that your employees won’t use the tool because they cannot find anything? More … Continue reading »