Enterprise Search
How to Optimize Search Relevance: Boosting and Filtering
What if when searching your company’s intranet for the terms “service desk,” the first 10 results have nothing to do with a web page where you can submit an IT service ticket? Or what if you are searching for “reports,” … Continue reading »
If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience
We all know what a seamless search experience feels like. Thanks to Google and Amazon, we expect to immediately find that restaurant, book, or movie we’re looking for. For an end user, using an effective search portal is like watching … Continue reading »
EK Included on Inc. 5000 for Third Year in a Row
Inc. magazine today announced that Enterprise Knowledge, a global knowledge and information management consulting firm serving the public and private sectors, is ranked at number 2,574 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private … Continue reading »
A Global Knowledge and Information Management Solution
The EK Difference Because this large, global organization was seeking to successfully complete an initiative that traversed multiple departments, the effort required alignment and support from department leads, staff, and executives. EK leveraged our proven facilitation and prioritization approaches tailored … Continue reading »
How To Optimize Search Relevance With Feature Signaling
When your users are looking for content, they rarely have time or patience with search. This often leads to frustration for both end users and those who control the search application. Users expect search to just “work” and then are … Continue reading »
Inside the Intranet – ESEO
Optimizing the Findability of your Content on an Intranet In any organization it’s well known that inefficiencies and/or waste, especially wasted time, can significantly impact the bottom line. This is a key driver in the explosion of artificial intelligence (AI), … Continue reading »
Creating a Connected Search Experience
This presentation, by Joe Hilger of Enterprise Knowledge, was originally presented at the annual Federal/DoD KM Symposium on May 14, 2019. In it, Joe offers enterprise search best practices and discusses enterprise knowledge graphs and ontologies.
EK Speaking at DoD and Federal Knowledge Management Symposium 2019
EK’s Zach Wahl, CEO, and Joe Hilger, COO, are both presenting at this year’s DoD and Federal Knowledge Management Symposium 2019 from May 14 – 16th in Baltimore, Maryland. The annual conference is co-located with AFCEA TechNet at the Baltimore … Continue reading »
Enterprise Search: The Key to Findability
Presented at KM Showcase 2019 by Todd Fahlberg (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), the presentation offers a case study from FHLBC on how Syed led his organization in the design and implementation of an … Continue reading »
Bringing KM, Search, and AI Together
Clients come to EK looking to empower their people, make operations more efficient, and create a competitive advantage against their peers through improved Knowledge Management (KM). They want to take advantage of cutting-edge technologies like knowledge graphs, artificial intelligence (AI), … Continue reading »