AI-Augmented Content Analysis to Remediate Duplicate Content

A global energy company with operations in over 60 countries began actively working to reduce their carbon emissions to achieve Net Zero by 2050. Enterprise Knowledge (EK) evaluated and refined their strategic roadmaps, which yielded a plethora of new initiatives that built on their existing efforts. Continue reading

Rebecca Wyatt and Emily Crockett to Speak at Upcoming Learning Guild Conference

Rebecca Wyatt, Partner and Director for Enterprise Knowledge’s Advanced Content Team, and Emily Crockett, Content Engineering Consultant, will deliver a hands-on micro master class on “Improving Learning Content Efficiency with Reusable Learning Content” at The Learning Guild “Work Smarter, not … Continue reading

Dynamic Content POC for Sales Enablement in Healthcare

The Challenge An international healthcare company equipped medical sales representatives with large slide decks to inform medical professionals about new products and medical research during in person meetings. These meetings were important to the healthcare company’s core mission of creating … Continue reading

Fernando Aguilar Islas and Emily Crockett to Present Webinar on Content Graphs for Personalization

Fernando Aguilar Islas, Data Science Consultant, and Emily Crockett, Content Engineering Consultant, are teaming up with the Content Wrangler, Scott Abel, to present a webinar on March 19th, 2024 from 1-2pm discussing Ontologies, Structured Content, and Knowledge Graphs. Learn how … Continue reading

Dynamic Content

Creating high-quality content quickly and efficiently requires thinking of your content not as a web page or PDF but as a set of flexible, reusable building blocks that can be assembled into the format that meets your employees’ or customers’ needs. A dynamic content model leverages those reusable components to build personalized experiences. Continue reading

A Structured Content Model and Multi-Channel Publishing for Rapid Content Distribution

The Challenge EK partnered with the office of a large government agency whose primary mission required them to rapidly distribute real-time updates about current events to government executives and their staff. At the same time, they needed the ability to … Continue reading

Improving Customer Experience in a Personalized Customer Resource Portal

The Challenge The customer support team of a global corporation recently undertook an initiative to transform the content in their Customer Resource Portal from unstructured, long-form PDFs to structured content in a DITA based Component Content Management System (CCMS). This … Continue reading

Content Engineering for Personalized Product Release Notes

The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading