Fernando Aguilar Islas and Emily Crockett to Present Webinar on Content Graphs for Personalization
Fernando Aguilar Islas, Data Science Consultant, and Emily Crockett, Content Engineering Consultant, are teaming up with the Content Wrangler, Scott Abel, to present a webinar on March 19th, 2024 from 1-2pm discussing Ontologies, Structured Content, and Knowledge Graphs. Learn how … Continue reading
Four EK Experts Speaking at IAC24
Enterprise Knowledge (EK) will be playing a prominent role in this year’s Information Architecture Conference (IAC24), where four EK subject matter experts will speak on the fusion of information architecture (IA) and artificial intelligence (AI). With the theme IA in … Continue reading
Dynamic Content
Creating high-quality content quickly and efficiently requires thinking of your content not as a web page or PDF but as a set of flexible, reusable building blocks that can be assembled into the format that meets your employees’ or customers’ needs. A dynamic content model leverages those reusable components to build personalized experiences. Continue reading
How to Prepare Content for AI
Artificial Intelligence (AI) enables organizations to leverage and manage their content in exciting new ways, from chatbots and content summarization to auto-tagging and personalization. Most organizations have a copious amount of content and are looking to use AI to improve … Continue reading
A Structured Content Model and Multi-Channel Publishing for Rapid Content Distribution
The Challenge EK partnered with the office of a large government agency whose primary mission required them to rapidly distribute real-time updates about current events to government executives and their staff. At the same time, they needed the ability to … Continue reading
Improving Customer Experience in a Personalized Customer Resource Portal
The Challenge The customer support team of a global corporation recently undertook an initiative to transform the content in their Customer Resource Portal from unstructured, long-form PDFs to structured content in a DITA based Component Content Management System (CCMS). This … Continue reading
Content Audit Workshop
Kick-start your content audit with a practical, skill building workshop Whether you are planning a content management system implementation, a structured content initiative, a redesign or rebranding, or other content initiative, a content audit is the first step in understanding … Continue reading
Content Analysis
Connect your content strategy to your business strategy with a rigorous analysis Your content isn’t just words on a page; it’s a vital business asset driving your marketing, documentation, communications, customer support, and knowledge management. Beyond the text, it’s about … Continue reading
Expert Analysis: Reusable Learning Content
Most everyone in their career has had to sit through a training that was too general, too long, or too outdated. In this day and age people expect a more tailored experience and more flexibility in how they can learn…but … Continue reading
Paula Land To Join Advanced Content Practice at Enterprise Knowledge
Enterprise Knowledge (EK) announced today that Paula Land will join the firm as an Advanced Content Principal Consultant. In this strategic leadership position, Paula will add to EK’s content strategy and content analysis capabilities, bringing even greater expertise at the … Continue reading