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Author: Joe Hilger

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Knowledge Cast – Micah Peterson of ProcedureFlow

Joe Hilger June 15, 2022 . Podcast

In this episode of the Knowledge Cast, Joe Hilger speaks with Micah Peterson, VP of Product Management at ProcedureFlow. Micah is a knowledge management expert and enthusiast, and has been helping companies transform their knowledge management for more than 15 … Continue reading

Managing Disparate Learning Content

Joe Hilger May 5, 2022 . Blog

The move toward hybrid work plans, along with the huge number of employees that are changing jobs, has elevated the importance of content transformation from event-based learning to personalized learning. Leading organizations recognize that training is critical to making employees … Continue reading

Knowledge Cast – Dorian Selz of Squirro

Joe Hilger February 22, 2022 . Podcast

In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading

The Top 5 KM Technologies

Joe Hilger February 17, 2022 . Blog

Knowledge Management (KM) is more important than ever. The great resignation is creating turnover unlike anything we have ever seen. How do we retain the knowledge of the workers who leave and quickly upskill new workers? This problem is even … Continue reading

Knowledge Cast Product Spotlight – Andreas Blumauer of Semantic Web Company

Joe Hilger December 15, 2021 . Podcast

In this episode of Product Spotlight, EK COO Joe Hilger speaks with Andreas Blumauer of Semantic Web Company. Andreas has been CEO and managing partner of Semantic Web Company (SWC) for more than 15 years. At SWC, he is responsible … Continue reading

Taking Content Personalization to the Next Level: Graphs and Componentized Content Management

Joe Hilger December 14, 2021 . Blog

Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading