Why You Need a KM Strategy
The state of knowledge management is rapidly changing, and organizations without the right KM foundations will fall behind. Harnessed effectively, KM can be your organization’s competitive advantage and critical enabler for enterprise AI. However, without the right KM foundations, your organization will quickly be left behind. Having successfully delivered on over 200 engagements, EK can be your partner, accelerating your organization in areas of the greatest business impact.
What We Offer
Our Knowledge Management Strategy services scale to fit your needs. From a short workshop pointing you in the right direction, a training to enable your organization, an assessment and strategy to craft your KM and AI roadmap, or an organizational KM design and implementation to power your future successes, we will work with you to deliver specifically to your unique needs.
Learn More
Explore our proven KM approaches and how we’ve helped to revolutionize the field, bringing together discrete disciplines to yield true business value from your organization’s knowledge assets.
Successful knowledge management strategies link all of an organization’s knowledge assets, in every form, making them not just findable but understandable, machine-readable, and actionable.
Organizations that have the appropriate knowledge management foundations possess a unique competitive advantage that enables them to be more productive, proactive, and distinctly prepared to make artificial intelligence a reality for their enterprise. Modern knowledge management should act as the connector between your historically divided sources and types of information, geographic areas, discrete functions and lines of business, and a myriad of experts.
We are the experts in bridging knowledge management with the overlapping disciplines of data management, content management, information management, information technology, and artificial intelligence, and have consistently been the largest and most active leader in this space for over a decade. Our proven successes have been in helping organizations predict their future needs — building for immediate business value while creating the foundations for what is coming. Rather than regurgitating the current trends, we give you a clear picture of what your organization needs now and what it will take to harness your collective knowledge and act on it.
Why You Need a Knowledge Management Strategy
The value of knowledge management continues to be misunderstood by many organizations. When properly harnessed, it can “unlock” progress for your organization, driving transformation, enabling AI, and building bridges between the unique parts of your organization. Rather than putting effort into constantly recreating knowledge, information, and data your organization has lost, an effective KM strategy can ensure you build upon your existing knowledge assets, connecting them, spotting and proactively filling gaps, and adding context and semantic enrichments that ensure it is findable and understandable by both humans and machines.
Going beyond the organizational value of KM including knowledge capture and retention, improved speed and quality of learning, and AI-readiness, we can help your organization identify the specific return on investment and measurable outcomes most important to you. For many of our clients, these include faster speed to proficiency for new hires, higher employee and customer retention levels, decreased risk from accidental releases of legacy knowledge and information, and decreased administrative burden from redundant information, systems, and processes.
The binding factor through all of our KM strategy work is to focus specifically on your organization’s unique business priorities, mapping leading industry practices and cutting-edge technology solutions to deliver the outcomes that matter most to your organization.
What We Offer
As the world-leading consultants in knowledge management strategy, design, and implementation, alongside complementary disciplines including knowledge graphs, semantic layers, artificial intelligence, and unified entitlements, we can uniquely provide services that will yield value quickly while building the foundations for enterprise value and transformation:
- KM Strategy Workshop — For organizations seeking fast, focused momentum on a KM Transformation, EK offers single or multi-day workshops. These workshops combine customized training on key trends and technologies shaping the field with proven exercises to align your team on outcomes, priorities, and initial steps to demonstrate value.
- KM Training — From broad training in Knowledge Management Transformations to targeted sessions on a specific KM topic, we customize an approach and measured curriculum to serve your unique needs. Training topics include organizational design, AI-readiness, knowledge asset readiness and design, semantic layers, and more.
- Scaled Assessments — Leveraging EK’s proprietary benchmark, we assess your organization’s current and target state across over 50 unique factors – all tied to measurable business outcomes – then deliver a prioritized roadmap business case to drive the transformation. The assessment can be run at the enterprise level or target a specific business group or function.
- Outcome-Based Roadmaps — When your organization already knows the outcome, type of solution, or business problem you’re solving for, we apply our proven “KM Cylinders” framework to deliver an expedited roadmap and pilot, demonstrating immediate value and proof of approach.
Learn More
Read more about our approach to knowledge management and how we’ve guided the evolution of the field with some articles from our knowledge base:
- KM Trends 2026
- Understanding the New Knowledge, Data, and AI Ecosystem
- Defining Governance and Operating Models for AI Readiness of Knowledge Assets
Listen in as we discuss the changing field on our award-winning podcast, Knowledge Cast:
Take one of our free self-assessments to help inform where you are and where you need the most help:
"*" indicates required fields