Rebecca Wyatt, Partner and Division Director of Advanced Content Solutions at Enterprise Knowledge, presented “Getting More Value Out of Your Content” at CMS Connect 2024, brought by Boye & Co in Montreal, Canada, on August 6th, 2024.

In this presentation, Wyatt explored the intersection of knowledge and content management and highlighted various knowledge models and content models. She illustrated common knowledge and content challenges such as metadata hierarchy, “strings” over “things”, and infinite reference loops and provided examples of how semantic knowledge models and content models can address those challenges with contextualized case studies of EK clients who use CMS to capture, manage, and act on knowledge. Attendees gained insight into:

• The types of information assets that cross the boundary of content and represent organizational knowledge;
• The role of the CMS integrated with a larger knowledge management ecosystem to not only engage and delight content consumers but also to enable organizational decision-making; and
• The integration of content models and semantic models to enable interoperable systems.