Expert Analysis: How Do I Build an Expert Finder?
The search for subject matter experts (SMEs) is an age-old problem when looking for assistance and mentorship or building a team around a subject matter. Expert Finders solve this problem by allowing users to search for colleagues with specific expertise. … Continue reading
Five Steps to Implement Search with a Knowledge Graph
Knowledge Graphs and Search are commonly linked together to support search use cases such as: Returning contextual relationships with search results; Displaying relevant topics in a knowledge panel; or Powering an expert finder. These advanced use cases enable an organization … Continue reading
Onboarding During a Pandemic: How Knowledge Management Can Help
The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading
Project and Expert Finder
The Challenge A federally funded engineering research center has an extensive “project library” where technical documents, certifications, and reports related to various engineering projects are stored. Many of these documents are often scanned versions of handwritten notes or files and, … Continue reading