Knowledge Cast – TJ Hsu of Amgen

Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen’s research, development, and medical capabilities through innovative KM strategies.

In this conversation, Zach and TJ discuss the impact TJ has made at Amgen so far, how moving from a collection of intelligent individuals to a collective intelligence helps organizations learn faster and get smarter over time, and different ways to get your organization applying knowledge rather than just “learning” it. They also chat about how to scale KM for the enterprise through selective persona targeting and thoughtful application of technology.

 

 

If you would like to be a guest on Knowledge Cast, contact Enterprise Knowledge for more information.

Zach Wahl Expert in knowledge and information management strategy, content strategy, and taxonomy design. Zach is passionate about forming and supporting high-functioning teams and facilitating results-focused outcomes with his clients. More from Zach Wahl »