Would your organization benefit from “healthier” knowledge management practices? Learn more about how the YMCA of the USA improved the health of key internal tools. 

During their presentation, “Taxonomy Principles to Support Knowledge Management at a Not-for-Profit” at KMWorld’s Taxonomy Bootcamp 2025, YMCA of the USA’s Miriam Heard and Enterprise Knowledge’s Bonnie Griffin discussed the ways they leveraged taxonomy design principles to drive knowledge management improvements for the YMCA’s intranet tools. They shared client success stories related to straightforward yet impactful ways to improve how the organization manages content, shares information, and finds people – all without having to invest in new tools or systems. 

Session attendees learned practical takeaways, including: 

• How reworking filters helped staff find each other 
• How streamlining content tags facilitated storing and retrieving information 
• How clarified content categories simplified sharing important updates with the right audiences 
• How simplifying and optimizing controlled vocabularies improved YMCA staff’s career development experience in their LMS (Learning Management System)