Joe Hilger, COO of Enterprise Knowledge (EK), will join Kevin Nichols for the live webinar Opportunities And Outcomes From Personalizing Content. Hilger and Nichols will discuss what personalization means in the Knowledge Management (KM) space and how to apply KM in different business cases. They will also address best practices when implementing a personalization content strategy and explore how to harness the power of personalization to transform the way employees, partners, and customers interact with personalized content. By the conclusion of the webinar, listeners will be able to:
- Scale and expand a Proof of Concept from one business use case;
- Prepare their organization for personalization; and
- Apply knowledge graphs to scale personalized content.
Leveraging EK’s experience implementing personalization tools and our PoC techniques, Hilger and Nichols will discuss some of the specific impacts personalization has had on Content Management Systems. Join them for Opportunities And Outcomes From Personalizing Content on March 15th, from 1:00 PM – 2:00 PM ET on BrightTalk.