Content Operations and Governance
Optimize your content operations: Achieve efficiency, consistency, growth
The content landscape is constantly evolving with new platforms, trends, and technologies. To stay ahead of the curve and deal with the challenges that arise from adopting new tools and processes and adapting to change, your company needs to remain agile and adaptable. Addressing these challenges requires a holistic approach that encompasses people, processes, and technology.
Content operations team challenges
EK’s content operations solutions
We develop solutions to align your content with business goals and user needs, assess and improve your content management ecosystem, collaborate on technology selection and implementation, and develop governance plans.
Content strategy
We analyze your content and the ecosystem in which it is created, managed, and delivered to craft strategies that ensure your content is performing against your business goals and meeting user needs.
Technical assessment
We assess your existing content management ecosystem and integration architecture to identify areas for improvement and ensure compatibility with content operations.
Solution design and implementation
Our consultants and software engineers collaborate with you to discover, document, and prioritize requirements and select and implement the technologies that best meet your needs.
Governance
We develop guidelines, standards, and compliance protocols to enable you to achieve content consistency and avoid risk related to non-compliance to standards and regulations.
Training and coaching
To help you stand up and mature your governance processes over time, we provide ongoing training services.
Why Enterprise Knowledge?
Enterprise Knowledge provides knowledge and content management consulting to some of the most innovative companies in the world. We’ll help you create the environment you need to provide both your customers and your employees with the consistent and accurate information they need to be successful. We apply content design and engineering best practices to deliver consistent content across internal and external channels, enabling employee performance and customer satisfaction.
Featured EK services
Analyze and understand the current state of your content, technology, and processes and craft a strategy to improve outcomes.
Build modular, flexible, and reusable content to enable personalization, omnichannel delivery, and highly adaptive experiences.
Optimize your enterprise content tech stack to enable multi-channel publishing, auto-classification, and dynamic assembly.
