Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking.
The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. The full course overview and registration information can be found at the following link: https://www.kminstitute.org/content/cks-agile-and-design-thinking
Zach Wahl, CEO of Enterprise Knowledge noted, “In this course, Claire will bring all of EK’s KM consulting experience to bear, helping participants avoid the many potential pitfalls that are inherent to the field. Participants in Claire’s course can expect to learn in a supportive environment, while gaining practical experience and tangible tools and frameworks to take back to their own organziations. We’re thrilled to be partnering with KMI to share our expertise in this space.”
The course will cover Agile, Design Thinking, Change Management, and User-Centered Communications strategies, detailing how elements of each may be harnessed to address common challenges in KM efforts. Below is a sampling of topics that will be discussed during the course.