Within an organization or enterprise, multiple knowledge organization systems tend to be siloed and used for different purposes in different systems (the website, the intranet, technical documentation publishing, the product catalog, customer support articles, training materials, etc.). If this disparate information that is in different locations could be accessed together, shared, and compared or analyzed, there would be many benefits, including saved time in finding information, greater knowledge discovery, better decision-making, greater competitiveness, and increased user satisfaction. The “semantic layer” approach is a promising way to bring connections across multiple knowledge organization systems, to the various content and data they link to, and end-user applications.
If you are looking to learn more about how other organizations are have implementing a semantic layer, read more from our case studies. If you are exploring ways your organization can benefit from implementing a semantic layer, we can help!
EK has deep experience in designing and implementing semantic layer solutions that optimize the way you use your knowledge, data, and information. Contact us to learn how we can help you get started.