Knowledge Base - Enterprise Knowledge

Enterprise Semantic Layer for Firm-Wide Risk Management at a Financial Services Firm

EK Team . October 6, 2026 . Case Study

One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading

Semantic Layer Maturity Benchmark for a Global CPG Leader

EK Team . April 24, 2026 . Case Study

Leveraging a Semantic Layer for Research Curation and Conversational Experiences

EK Team . March 18, 2026 . Case Study

The Challenge A global philanthropic organization focused on health programs struggled to fully leverage knowledge from semi-structured and unstructured documents. Specifically, within a health-related funding program, researchers lacked access to key qualitative data from end-user surveys and transcripts. Consequently, they … Continue reading

Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm

EK Team . March 11, 2026 . Case Study

The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading

Optimizing Historical Knowledge Retrieval: Extracting Knowledge by Making Connections

EK Team . February 4, 2026 . Case Study

The Challenge From POC to Production A Federally Funded Research and Development Center (FFRDC) faced significant challenges with low-quality or incomplete metadata for managing and cataloging scientific reports, hindering researchers’ ability to parse repositories and efficiently discover relevant content. As … Continue reading

Graph Database Evaluation for a Financial Services Firm

EK Team . February 2, 2026 . Case Study

A financial services firm built a mature graph data ecosystem, but the graph database they selected originally did not scale as multiple business-critical solutions relied on graph data. As application and business teams across multiple stakeholder groups expanded usage … Continue reading

Content Engineering to Improve AI Readiness for a Financial Institution’s Customer Service Center

EK Team . December 18, 2025 . Case Study

A well-known financial institution faced challenges in providing frictionless, personalized service to customers due to widespread issues with knowledge base content. Due to outdated legacy systems, both agents and customers experienced difficulties finding and using content; similarly, internal content management teams struggled to maintain and update both agent-facing and customer-facing content … Continue reading

Data Quality and Architecture Enrichment for Insights Visualization

EK Team . September 10, 2025 . Case Study

The Challenge A radiopharmaceutical imaging company faced challenges in monitoring patient statistics and clinical trial logistics. A lack of visibility and awareness into this data hindered conversations with leadership regarding the status of active clinical trials, ultimately putting clinical trial … Continue reading

Semantic Layer for Content Discovery, Personalization, and AI Readiness

EK Team . July 29, 2025 . Case Study

A professional association needed to improve their members’ content experiences. With tens of thousands of content assets published across 50 different websites and 5 disparate content management systems (CMSes), they struggled to coordinate a content strategy and improve content discovery. They could not keep up with the demands of managing content … Continue reading

Semantic Search Advisory and Implementation for an Online Healthcare Information Provider

EK Team . July 22, 2025 . Case Study

The medical field is an extremely complex space, with thousands of concepts that are referred to by vastly different terms. These terms can vary across regions, languages, areas of practice, and even from clinician to clinician. Additionally, patients often communicate … Continue reading