Knowledge Base - Enterprise Knowledge

AI-Augmented Content Analysis to Remediate Duplicate Content

EK Team . April 3, 2024 . Case Study

A global energy company with operations in over 60 countries began actively working to reduce their carbon emissions to achieve Net Zero by 2050. Enterprise Knowledge (EK) evaluated and refined their strategic roadmaps, which yielded a plethora of new initiatives that built on their existing efforts. Continue reading

Dynamic Content POC for Sales Enablement in Healthcare

EK Team . March 21, 2024 . Case Study

The Challenge An international healthcare company equipped medical sales representatives with large slide decks to inform medical professionals about new products and medical research during in person meetings. These meetings were important to the healthcare company’s core mission of creating … Continue reading

Data Fabric Solution Vendor Evaluation for a Multinational Pharmaceutical Company

EK Team . March 6, 2024 . Case Study

The Challenge A major multinational pharmaceutical company faced challenges with having information stored across collections of structured and unstructured documents that are difficult to index and search. To address this, the company sought a data fabric solution that extracts relevant … Continue reading

Graph Machine Learning Recommender POC for Public Safety Agency

EK Team . February 15, 2024 . Case Study

The Challenge A government agency responsible for regulating and enforcing occupational safety sought to build a content recommender proof-of-concept (POC) that leverages semantic technologies to model the relevant workplace safety domains. The agency aimed to optimize project planning and construction … Continue reading

A Structured Content Model and Multi-Channel Publishing for Rapid Content Distribution

EK Team . February 7, 2024 . Case Study

The Challenge EK partnered with the office of a large government agency whose primary mission required them to rapidly distribute real-time updates about current events to government executives and their staff. At the same time, they needed the ability to … Continue reading

Improving Customer Experience in a Personalized Customer Resource Portal

EK Team . February 6, 2024 . Case Study

The Challenge The customer support team of a global corporation recently undertook an initiative to transform the content in their Customer Resource Portal from unstructured, long-form PDFs to structured content in a DITA based Component Content Management System (CCMS). This … Continue reading

Generative AI-Assisted Taxonomy Development for a Global Investment Bank

EK Team . February 5, 2024 . Case Study

The Challenge A multinational financial institution with a century-long legacy, celebrated for pioneering financial solutions and shaping the global economic landscape, relied on unstructured data for risk management. With a vast array of risks to consider, and a wealth of … Continue reading

Content Engineering for Personalized Product Release Notes

EK Team . November 14, 2023 . Case Study

The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading

Secure LLM Powering Semantic Search for a Multinational Development Bank

EK Team . October 17, 2023 . Case Study

The Challenge A multinational development bank with 48 member countries provides loans, grants, and technical assistance to its members for a wide range of development projects to reduce poverty and inequality in the region. The projects cover many topics, including … Continue reading

Recommendation Engine Automatically Connecting Learning Content & Product Data

EK Team . September 19, 2023 . Case Study

The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading