Knowledge Base - Enterprise Knowledge

Transforming Content Operations in the Age of AI

Rebecca Wyatt . Elliott Risch . November 25, 2025 . Presentation

AI continues to disrupt and transform the way we work in the modern enterprise, and owners and managers of digital content are no exception. During their presentation, “Transforming Content Operations in the Age of AI,” on November 19th at KM … Continue reading

Getting More Value Out of Your Content

Rebecca Wyatt . February 21, 2025 . Presentation

Rebecca Wyatt, Partner and Division Director of Advanced Content Solutions at Enterprise Knowledge, presented “Getting More Value Out of Your Content” at CMS Connect 2024, brought by Boye & Co in Montreal, Canada, on August 6th, 2024. In this presentation, … Continue reading

When a Knowledge Portal Becomes a Learning and Performance Portal

Rebecca Wyatt . July 21, 2023 . Blog

EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading

Knowledge Management Technology to Improve Learning Outcomes

Rebecca Wyatt . February 25, 2022 . Blog

Learning Ecosystems should be designed to not only present educational information, but to truly promote learning. There are many factors that improve learning outcomes within learning ecosystems, but two of those factors most strongly impacted by knowledge management technology are … Continue reading

Understanding the Business Value of Headless CMS

Rebecca Wyatt . April 28, 2021 . Blog

Overview A headless CMS, one in which the content authoring “body” is separated from the content distribution channels (or heads), allows an organization to: Author once and publish to multiple channels; and Reuse the same content in multiple contexts. This … Continue reading

What is a Headless CMS?

Rebecca Wyatt . March 31, 2021 . Blog

Traditional content management systems (CMS) offer a full “one-stop-shop” for your organization’s content management needs. They allow you to author, manage, and deliver content to your end users all from a single solution. This approach is often called “monolithic,” as … Continue reading

Why Did This Website Recommend That?

Rebecca Wyatt . September 23, 2019 . Blog

Earlier this evening I was scrolling through one of my social media feeds and I came across one of those posts where someone is asking, “What did I do to get an ad for [insert completely absurd product] in my feed?” … Continue reading

Designing Content Types for Performance Support

Rebecca Wyatt . March 18, 2019 . Blog

We know that learners struggle to translate what they have learned in a theoretical training to on the job performance improvement. We also know that training programs are most effective when they go beyond a single classroom or online learning … Continue reading

The Intersection of User Experience and Accessibility

Rebecca Wyatt . January 7, 2019 . Blog

Because EK strives to develop the best web products for our clients, we have a lot of conversations about how to create the best experience for the users of those products and systems. Again and again we come back to … Continue reading

Cleaning Up Content Cobwebs

Rebecca Wyatt . October 22, 2018 . Blog

Every Knowledge Management (KM) effort should include cleaning up existing content, whether the goal is migrating to a new system, implementing a taxonomy or search tool, or just clearing the clutter of old, irrelevant content cobwebs. Regardless of your KM … Continue reading