Enterprise Knowledge CEO Zach Wahl speaks with Melanie Adams, Global Talent Development & Training Operations Lead, Digital Manufacturing Operations, at MSD. With a deep background in science, leading analytical testing teams, and ensuring quality in regulated pharma environments, Melanie blends people development with systems thinking to use data to spot gaps and create KM approaches that capture experience and prevent repeat mistakes.

In this conversation, Zach and Melanie discuss her day-to-day, how she works to find and support the “one and only” experts, succession planning and the ROC risk assessment framework, facilitating good knowledge transfer and expertise sharing, and the symbiosis between KM and learning. They also chat about the practicalities of using a bite-sized approach to AI to encourage change management and tailor trainings to the right kinds of learnings.

If you would like to be a guest on Knowledge Cast, contact Enterprise Knowledge for more information.