Action-Oriented Search: A Better Approach to Making Enterprise Search Work

Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge.

Presentation Overview

Search is a critical component of Knowledge Management in any large organization. We all want that Google experience when we are looking for things inside our company. How many of your organizations offer a search that feels anything like Google. Organizations spend millions of dollars on new search tools and the results fail to meet expectations. There is a better approach, called “Action Oriented Search”. As part of his presentation, Joe Hilger explains what Action Oriented Search is, and how it can fix your existing search. Joe uses real world examples of Action Oriented Search implemented in tools like Google and Bing. Attendees will learn how to implement their own Action Oriented Search through a series of examples and an interactive design session. This presentation offers solutions that have a lasting and immediate impact on search.

Joe Hilger Joe Hilger A senior technologist with expertise in search, content management, and unstructured information. He focuses on creating solutions that have a meaningful impact for his clients. More from Joe Hilger »