Action-Oriented Search: A Better Approach to Making Enterprise Search Work

Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge.

Presentation Overview

Search is a critical component of Knowledge Management in any large organization. We all want that Google experience when we are looking for things inside our company. How many of your organizations offer a search that feels anything like Google. Organizations spend millions of dollars on new search tools and the results fail to meet expectations. There is a better approach, called “Action Oriented Search”. As part of his presentation, Joe Hilger explains what Action Oriented Search is, and how it can fix your existing search. Joe uses real world examples of Action Oriented Search implemented in tools like Google and Bing. Attendees will learn how to implement their own Action Oriented Search through a series of examples and an interactive design session. This presentation offers solutions that have a lasting and immediate impact on search.

Joe Hilger Joe Hilger Joe is Enterprise Knowledge's COO. He has over 20 years experience leading and implementing cutting edge, enterprise-scale IT projects. He has worked with an array of commercial and public sector clients in a wide range of industries including financial services, healthcare, publishing, hotel and lodging, telecommunications, professional services, the federal government, non-profit, and higher education. Joe uses Agile development techniques to help his customers bridge the gap between business needs and technical implementation. He has a long track record of leading high-performance professional teams to deliver enterprise-level solutions that provide real value. His development teams have a strong record of client satisfaction, innovation and leadership. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the country and has spoken on a wide range of topics including enterprise search, enterprise content management, big data analytics, Agile development and content governance. More from Joe Hilger »