Enterprise Knowledge COO Joe Hilger will moderate a webinar, The Art of Developing Valuable Employee Journeys, jointly hosted by EK and Semantic Web Company (SWC).
The webinar will examine an emerging approach called Enterprise 360 – where organizations can implement enterprise knowledge graphs to achieve 360-degree views of business relating to customers, employees, products, and services. Specifically, Employee 360 creates a centralized view of all relevant knowledge related to an employee’s journey, such as the recruiting, onboarding, and learning and development (L&D) processes, employee retention, and employee work experience, to improve visibility into all aspects of employee content and data, resulting in improved employee experiences and learning, as well as greater organizational alignment and decision-making.
The webinar will feature a panel of four speakers who will share their experiences implementing solutions around Employee 360, advanced knowledge graph technologies, and the business value it brings to employees and organizations.
The online webinar will take place on Tuesday, July 13, 2021, 12:00pm – 1:00pm EDT. Register for the webinar here.
About the Panelists
Joe Hilger (Moderator)
COO, Enterprise Knowledge
Joe Hilger is the COO and co-founder of Enterprise Knowledge, LLC. Joe has over 25 years of consulting experience. For the past 18 years, Hilger has helped over 70 organizations implement enterprise-scale content, search and data analytics solutions that deliver real value for his customers. Joe has worked with a wide variety of public and commercial customers to design and develop innovative and cost-effective solutions to enhance competitiveness, increase revenue, and improve customer service.
Laurie Gray (Panelist)
Vice President, Customer Experience, RGP
Laurie Gray is an experienced leader with deep expertise in successful user-centered product design, development, and launch. She consistently helps individuals and teams think and work differently in pursuit of innovation. She blends her training in psychology, education, and agile approaches and combines it with deep expertise in user experience consulting, technical knowledge, business acumen and ability to motivate people to bring novel, successful and human-centered approaches to the creation and launch of new products.
Amber Simpson (Panelist)
Senior Manager Learning Content & Design – Knowledge Management, Walmart
Amber Simpson has more than 28 years of experience in Learning & Development including Facilitation, Instructional Design, Learning Architecture, and Learning Technology. She and her team currently support the learning knowledge management efforts for Walmart U.S. Learning, the biggest corporate learning organization in the U.S., supporting all 1.6 million Walmart U.S. associates. During Amber’s tenure, she has spearheaded the design and creation of a learning metadata management solution that creates a mapping standard against learning objectives and competencies, thus reducing redundancies, identifying learning gaps, and enabling search and recommended content.
François Violette (Panelist)
Senior Information Architect, JobTeaser
François Violette is a seasoned information professional with more than 10 years of experience in technical writing, content, and systems design. François has a track record of helping rising organizations harness the complex challenges of content and leading multi-disciplinary teams to success. He teaches ergonomics applied to content design at the University of Paris.
Heather Hedden (Panelist)
Data and Knowledge Engineer, Semantic Web Company
Heather Hedden is a Data and Knowledge Engineer with Semantic Web Company Inc., vendor of PoolParty Semantic Suite software for developing taxonomies, ontologies, knowledge graphs, and semantic search applications. Heather has 25 years of experience in developing and managing taxonomies and other knowledge organization systems for various organizations and applications, both as an employee and as a consultant. She provides training in taxonomy creation and is the author of the book The Accidental Taxonomist.