KM Showcase 2020: Leveraging KM as the Foundation for AI

This presentation from Joe Hilger, Founder and COO of Enterprise Knowledge was presented at the KM Showcase 2020 in Arlington, VA on March 5th. The presentation addresses why knowledge management (KM) is the foundation for successful artificial intelligence (AI). Hilger provides reasoning and examples for why taxonomy, content strategy, governance, and KM leadership are foundational requirements for organization’s pursuing recommender systems, chat bots, and much more. Lastly, he defines Knowledge Artificial Intelligence and provides a brief overview of knowledge graphs.

Joe Hilger Joe Hilger Joe is Enterprise Knowledge's COO. He has over 20 years experience leading and implementing cutting edge, enterprise-scale IT projects. He has worked with an array of commercial and public sector clients in a wide range of industries including financial services, healthcare, publishing, hotel and lodging, telecommunications, professional services, the federal government, non-profit, and higher education. Joe uses Agile development techniques to help his customers bridge the gap between business needs and technical implementation. He has a long track record of leading high-performance professional teams to deliver enterprise-level solutions that provide real value. His development teams have a strong record of client satisfaction, innovation and leadership. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the country and has spoken on a wide range of topics including enterprise search, enterprise content management, big data analytics, Agile development and content governance. More from Joe Hilger »