In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Laurie Gray, Vice President Customer Experience & Design at RGP. Laurie is an experienced leader with deep expertise in successful user-centered product design, development and launch. She consistently helps individuals and teams think and work differently in pursuit of innovation.

Laurie blends her training in psychology, education, and agile approaches and combines it with deep expertise in user experience consulting, technical knowledge, business acumen and ability to motivate people to bring novel, successful and human-centered approaches to the creation and launch of new products.

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