Knowledge Cast – Micah Peterson of ProcedureFlow

In this episode of the Knowledge Cast, Joe Hilger speaks with Micah Peterson, VP of Product Management at ProcedureFlow. Micah is a knowledge management expert and enthusiast, and has been helping companies transform their knowledge management for more than 15 years.

ProcedureFlow allows organizations of all sizes to document their processes online in simple hyperlinked flowcharts. Once processes are mapped, you can use them to reduce training time, ensure consistency, and socialize your workflows to improve them. ProcedureFlow ensures teams get accurate information at the exact moment they need it, improving proficiency whether you’re a tenured employee or a brand new hire.


 

 

If you would like to be a guest on Knowledge Cast, Contact Enterprise Knowledge for more information.

Joe Hilger Joe Hilger A senior technologist with expertise in search, content management, and unstructured information. He focuses on creating solutions that have a meaningful impact for his clients. More from Joe Hilger »