Knowledge Cast Product Spotlight – Micah Peterson of ProcedureFlow

In this episode of the Knowledge Cast, Joe Hilger speaks with Micah Peterson, VP of Product Management at ProcedureFlow. Micah is a knowledge management expert and enthusiast, and has been helping companies transform their knowledge management for more than 15 years.

ProcedureFlow allows organizations of all sizes to document their processes online in simple hyperlinked flowcharts. Once processes are mapped, you can use them to reduce training time, ensure consistency, and socialize your workflows to improve them. ProcedureFlow ensures teams get accurate information at the exact moment they need it, improving proficiency whether you’re a tenured employee or a brand new hire.


 

 

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Joe Hilger Joe Hilger Joe is Enterprise Knowledge's COO. He has over 20 years experience leading and implementing cutting edge, enterprise-scale IT projects. He has worked with an array of commercial and public sector clients in a wide range of industries including financial services, healthcare, publishing, hotel and lodging, telecommunications, professional services, the federal government, non-profit, and higher education. Joe uses Agile development techniques to help his customers bridge the gap between business needs and technical implementation. He has a long track record of leading high-performance professional teams to deliver enterprise-level solutions that provide real value. His development teams have a strong record of client satisfaction, innovation and leadership. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the country and has spoken on a wide range of topics including enterprise search, enterprise content management, big data analytics, Agile development and content governance. More from Joe Hilger »