Optimizing Historical Knowledge Retrieval: Leveraging an LLM for Content Cleanup
One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading