Ensuring the adoption of new knowledge management programs, systems, and tools requires thorough planning well in advance of actually launching a new initiative. It also takes an agile approach to designing your solution so that you can adapt what you deliver based on what your employees truly need to help them get their job done.

In this presentation, you’ll learn how to develop, refine, and execute the following critical plans, which will ultimately maximize employee engagement with the “new way of doing things.”

• Charter and Project Plan
• User and Stakeholder Analysis Plan
• Communications and Change Management Plan
• Training Plan

Based on her experience managing a successful initiative to design and implement a content management tool for the communications department of a large manufacturing organization, Mary Little will share step-by-step guidelines for improving the adoption of your knowledge management solutions.