Video

Give the People What They Want – An Approach to Thoughtful KM Technology

Presented by Todd Fahlberg, Knowledge Management Consultant, on May 19, 2020.

2020 Midwest KM Symposium includes images of speakers

Implementing a meaningful Knowledge Management technology brings many levels of challenges, even in the most innovative, user-centric organizations. In this session, Todd Fahlberg shares proven practices on how to approach KM Technology broken in four phases: Gathering Requirements & Defining Personas, Leveraging Data-Driven Evaluations, Combining Quantitative and Qualitative Data to Make Holistic Decisions, and Crafting an Implementation Strategy for Success & Adoption. Lastly, Todd offers recommendations based on experiences with past and current clients how organizations can make better, people-focused decisions when it comes to Knowledge Management technology.

Watch the full presentation below and access the presentation slides.

Todd Fahlberg Todd Fahlberg Todd is an experienced Information Technology and Knowledge Management Professional with demonstrated ability to deliver Knowledge Management Strategy and Design, Technical Strategy, Software Selection, and Technology Implementation services. He possesses expertise across multiple technical disciplines and is specialized in the selection, development, and implementation of collaboration platforms, enterprise search solutions, semantic technologies, learning and training software, content management systems, and support services platforms. More from Todd Fahlberg »