Give the People What They Want – An Approach to Thoughtful KM Technology

Presented by Todd Fahlberg, Knowledge Management Consultant, on May 19, 2020.

2020 Midwest KM Symposium includes images of speakers

Implementing a meaningful Knowledge Management technology brings many levels of challenges, even in the most innovative, user-centric organizations. In this session, Todd Fahlberg shares proven practices on how to approach KM Technology broken in four phases: Gathering Requirements & Defining Personas, Leveraging Data-Driven Evaluations, Combining Quantitative and Qualitative Data to Make Holistic Decisions, and Crafting an Implementation Strategy for Success & Adoption. Lastly, Todd offers recommendations based on experiences with past and current clients how organizations can make better, people-focused decisions when it comes to Knowledge Management technology.

Watch the full presentation below and access the presentation slides.

Todd Fahlberg Todd Fahlberg Todd Fahlberg is a senior IT analyst, specialized in the development and implementation of enterprise search solutions, semantic technologies, and content management systems. Fahlberg thrives the most when he is presented with the opportunity to solve his clients most complex problems. More from Todd Fahlberg »