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Project Cortex: At the Intersection of Microsoft 365 and Artificial Intelligence (AI)

Almost every major technology company around the globe is dedicating resources to develop some form of Artificial Intelligence (AI) capabilities to help organizations accelerate access to critical information, support faster decision making, optimize customer support processes, recommend content, and help … Continue reading »

Knowledge Management Trends in 2020

The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of the growing field. Based on our experience as the largest Knowledge Management Consulting company globally, I’ve once again … Continue reading »

Designing Content for the Apprehensive Consumer

Content consumers, regardless of their form, be they a shopper, a reader, a creative, (the list goes on), are increasingly trepidatious about the content they choose to trust. With an ever-increasing slew of web content from a range of sources … Continue reading »