User-Centered Information Architecture Strategy for a Leading Nonprofit Organization

Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading

AI-Ready Content Accelerator

AI solutions are only as good as the content that powers them. When content lacks the necessary quality, structure, and enhancement, AI tools will fail to appropriately understand it, leading to a high risk of “hallucinations,” as well as distrust … Continue reading

How Data Becomes Dark

Are you navigating through the complexities of managing your enterprise’s unstructured data? This infographic shows the journey from data creation to its eventual transformation into ‘dark data’—data that remains underutilized and potentially exposes organizations to risks. We break down the … Continue reading