In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP.
Bill Kaplan is recognized as one of the early thought leaders and knowledge management consultants in the application of Knowledge Management (KM) in the government sector and a long time practitioner in the private sector. Bill Kaplan has been consulting on the leadership and practical application of Knowledge Management as a business discipline to address business operations and workforce performance challenges since the 1990s.