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Content related to Knowledge Management Is More Than SharePoint

Establishing a Scalable Knowledge Management Strategy and Solution Framework for a Leading Automotive Manufacturing Company: A Case Study

One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading

Enhancing Insurance Fraud Detection through Graph-Based Link Analysis

A national agency overseeing insurance claims engaged EK to advise on developing and implementing graph-based analytics to support fraud detection. EK applied key concepts such as knowledge graphs, graph-based link analysis for detecting potentially suspicious behavior, and the underlying technology architecture required to instantiate a fully functional solution at the agency to address client challenges. Continue reading

How to Implement a Semantic Layer: A Proven Operating Model

As organizations invest in enterprise AI and knowledge intelligence, the semantic layer serves as a critical foundation for providing a consistent, contextual framework that connects data assets across multiple sources to enable shared understanding, interoperability, and more intelligent use of … Continue reading

Knowledge Portals: Manifesting A Single View Of Truth For Your Organization

Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading

Enhancing Taxonomy Management Through Knowledge Intelligence

In today’s data-driven world, managing taxonomies has become increasingly complex, requiring a balance between precision and usability. The Knowledge Intelligence (KI) framework – a strategic integration of human expertise, AI capabilities, and organizational knowledge assets – offers a transformative approach … Continue reading