Content related to Using Google Analytics to Measure System Performance
How to Implement a Semantic Layer: A Proven Operating Model
As organizations invest in enterprise AI and knowledge intelligence, the semantic layer serves as a critical foundation for providing a consistent, contextual framework that connects data assets across multiple sources to enable shared understanding, interoperability, and more intelligent use of … Continue reading
Knowledge Portals: Manifesting A Single View Of Truth For Your Organization
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading
Knowledge Cast – Barry Byrne at Novartis (pt. 2)
Enterprise Knowledge CEO Zach Wahl again speaks with Barry Byrne, Global Head of Knowledge Management at Novartis and founder and organizer of the Knowledge Summit Dublin conference. In this conversation, Zach and Barry discuss Barry’s growing knowledge management team at … Continue reading
Knowledge Cast – Liam Fahey at Leadership Forum
Enterprise Knowledge CEO Zach Wahl speaks with Liam Fahey, Partner and Co-Founder at Leadership Forum LLC. In this conversation, Zach and Liam discuss Liam’s claim to fame as co-host of the first Knowledge Management conference in 1994, the importance of … Continue reading
Harnessing Institutional Knowledge to Enhance Employee Learning
Institutional knowledge loss erodes an organization’s effectiveness by neglecting critical collective wisdom and work previously produced by others. It is a challenge that is cumulative in its effect. The more time that goes by where an organization fails to protect … Continue reading
Leveraging Institutional Knowledge to Enable Innovation
In Greek mythology, the character Sysiphus is condemned to spend eternity pushing a boulder up a hill, only for the boulder to roll back down as soon as he nears the top. When organizations lack capability to manage and preserve … Continue reading
Using Knowledge Management to Minimize the Costs of Departing Leaders
Institutional knowledge loss can take many forms, but one of its most common instances occurs when long-standing leaders and experts decide to step down and leave the organization. Departures arise as individuals look for new opportunities, retire, or as a … Continue reading
Cutting Through the Noise: An Introduction to RDF & LPG Graphs
Graph is good. From capturing business understanding to support standardization and data analytics to informing more accurate LLM results through Graph-RAG, knowledge graphs are an important component of how modern businesses translate data and content into actionable knowledge and information. … Continue reading
Fostering a Knowledge-Sharing Mindset: How to Get People to Share What They Know
Knowledge is one of an organization’s most valuable assets, but it’s only useful when shared. Organizations become more innovative, efficient, and resilient when employees actively exchange insights, best practices, and lessons learned. However, knowledge sharing doesn’t always happen naturally—it requires the right culture, incentives, and support. Continue reading
Humanitarian Foundation – SemanticRAG POC
A humanitarian foundation needed to demonstrate the ability of its Graph Retrieval Augmented Generation (GRAG) system to answer complex, cross-source questions. In particular, the task was to evaluate the impact of foundation investments on strategic goals by synthesizing information from publicly available domain data, internal investment documents, and internal investment data. The challenge laid in …. Continue reading