Content related to Knowledge Management Defined
Semantic Layer for Content Discovery, Personalization, and AI Readiness
A professional association needed to improve their members’ content experiences. With tens of thousands of content assets published across 50 different websites and 5 disparate content management systems (CMSes), they struggled to coordinate a content strategy and improve content discovery. They could not keep up with the demands of managing content … Continue reading
The Journey to Unified Entitlements
Now, more than ever, organizations need a clear and consistent way to ensure that the access permissions for all their data are applied consistently across the enterprise. We call this unified entitlements Continue reading
Semantic Search Advisory and Implementation for an Online Healthcare Information Provider
The medical field is an extremely complex space, with thousands of concepts that are referred to by vastly different terms. These terms can vary across regions, languages, areas of practice, and even from clinician to clinician. Additionally, patients often communicate … Continue reading
Inside the Unified Entitlements Architecture
Today’s enterprises face a perfect storm in data access governance. The shift to cloud-native architectures has created a sprawling landscape of data sources, each with its own security model. For example, a typical enterprise might store customer data in Snowflake, … Continue reading
Content Management Strategy for a Capital Producer
A capital producer understood the complexity of navigating international regulatory environments. Operating across nations in numerous fields of specialization, the organization had to uphold diverse and disparate ordinances, many of which have changed over time. Dedicated to providing high-quality services to their customers, the organization sought a solution that would help them better navigate revisions to compliance requirements and ensure adherence to rigorous standards of excellence. Continue reading
Unified Entitlements: The Hidden Vulnerability in Modern Enterprises
Maria, a finance analyst at a multinational corporation, needs quarterly revenue data for her report. She logs into her company’s data portal, runs a query against the company’s data lake, and unexpectedly retrieves highly confidential merger negotiations that should be … Continue reading
Maturing Data Processes at a Decentralized Federal Organization
A large government agency sought EK’s help in addressing significant data management challenges they were facing. The agency had a decentralized organizational structure and a complex technical ecosystem, which created unique challenges for remote employees in finding, accessing, and sharing critical data at the time of need. These challenges resulted … Continue reading
How Sustainability Grows from KM
Sustainability is becoming increasingly important to businesses’ fiscal outcomes. Sustainability is the practice of enhancing environmentally-friendly practices in an organization, such as by reducing energy consumption or water usage. Today’s consumers value sustainability as a core principle when making purchasing … Continue reading
A Practical Guide To Knowledge Transfer Interviews
Organizations often wait too long to target and capture the lessons learned and takeaways gained from senior leaders’ experience and tenure. As a result, when senior executives leave or retire, key nuggets of institutional knowledge often leave with them. Knowledge … Continue reading
Knowledge Cast – Jeff Vargas, formerly of Paramount
Enterprise Knowledge CEO Zach Wahl speaks with Jeff Vargas, former Director of Knowledge Management at Paramount. In this conversation, Zach and Jeff discuss being KM evangelists and the trick to selling KM programs to executives. They get into “invisible KM,” … Continue reading