Navigating the Retirement Cliff: Challenges and Strategies for Knowledge Capture and Succession Planning
As organizations prepare for workforce retirements, knowledge management should be a key element of any effective succession planning strategy, ensuring a culture of ongoing learning and stability. This piece explores the challenges organizations face in capturing and transferring critical knowledge, … Continue reading
Capture as You Work: Embedding Knowledge Capture in Daily Work
Knowledge capture is most effective when it is embedded as part of your daily work, not an occasional task. But we know that it is easier said than done. Enterprise Knowledge regularly hears from our clients that: “We don’t have … Continue reading
What is a KM Operating Model and Why You Need One
As organizations race to adopt AI, implement advanced analytics, or embed new knowledge management (KM) strategies into their ways of working, the way they capture, organize, and transform knowledge becomes the foundation for success. While many organizations invest heavily in … Continue reading
The Evolution of Knowledge Management & Organizational Roles: Integrating KM, Data Management, and Enterprise AI through a Semantic Layer
On June 23, 2025, at the Knowledge Summit Dublin, Lulit Tesfaye and Jess DeMay presented “The Evolution of Knowledge Management (KM) & Organizational Roles: Integrating KM, Data Management, and Enterprise AI through a Semantic Layer.” The session examined how KM … Continue reading
Fostering a Knowledge-Sharing Mindset: How to Get People to Share What They Know
Knowledge is one of an organization’s most valuable assets, but it’s only useful when shared. Organizations become more innovative, efficient, and resilient when employees actively exchange insights, best practices, and lessons learned. However, knowledge sharing doesn’t always happen naturally—it requires the right culture, incentives, and support. Continue reading
Nurturing Knowledge – A Journey in Building a KM Program from Scratch: A Case Study
Today, non-profit organizations face the challenge of optimizing knowledge management to maximize resources and support decision-making. During this presentation “Nurturing Knowledge: A Journey in Building a KM Program from Scratch”, Jess DeMay (Enterprise Knowledge) and Jennifer Anna (WWF) shared a … Continue reading