Semantic Layer Enablement and Change Management, Part 1: Understanding Change & Measuring Impact for the Semantic Layer
The semantic layer is a framework of standards and tools designed to work and remain behind the scenes. It is the conceptual layer that sits between your organization’s knowledge assets, like content and data, and the people who need to … Continue reading
What is a KM Operating Model and Why You Need One
As organizations race to adopt AI, implement advanced analytics, or embed new knowledge management (KM) strategies into their ways of working, the way they capture, organize, and transform knowledge becomes the foundation for success. While many organizations invest heavily in … Continue reading
Using Knowledge Management to Prevent Bottlenecks and Disrupted Operations – A Case Study
The extent to which a company makes use of the collective insights and expertise that it accumulates over time—what we refer to as institutional knowledge—can significantly impact operational performance. When successfully captured and made easily accessible to employees (and to … Continue reading
Harnessing Institutional Knowledge to Enhance Employee Learning
Institutional knowledge loss erodes an organization’s effectiveness by neglecting critical collective wisdom and work previously produced by others. It is a challenge that is cumulative in its effect. The more time that goes by where an organization fails to protect … Continue reading