Knowledge Base - Enterprise Knowledge

Designing IA for AI: Information Architecture Conference 2024

EK Team . April 23, 2024 . Presentation

On April 12, Chris Marino and Guillermo Galdamez presented “Designing IA for AI” at IAC24. With the explosive popularity of ChatGPT, organizations are throwing massive budgets and executive attention at the implementation of AI technologies. Making these solutions work for … Continue reading

Generative AI for Taxonomy Creation

Heather Hedden . April 8, 2024 . Blog

There is a growing awareness and appreciation for taxonomies as information and knowledge management tools. Taxonomies – structured sets of terms tagged to content – support search, information discovery, browse navigation, news alerts and feeds, content recommendation and personalization, content … Continue reading

Extending Taxonomies to Ontologies

Heather Hedden . February 20, 2024 . White Paper

Sometimes the words “taxonomy” and “ontology” are used interchangeably, and while they are closely related, they are not the same thing. They are both considered kinds of knowledge organization systems to support information and knowledge management. Yet there is often … Continue reading

Generative AI-Assisted Taxonomy Development for a Global Investment Bank

EK Team . February 5, 2024 . Case Study

The Challenge A multinational financial institution with a century-long legacy, celebrated for pioneering financial solutions and shaping the global economic landscape, relied on unstructured data for risk management. With a vast array of risks to consider, and a wealth of … Continue reading

Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal

EK Team . January 30, 2024 . Blog

Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading

The Role of Ontologies with LLMs

EK Team . January 9, 2024 . Blog

In today’s world, the capabilities of artificial intelligence (AI) and large language models (LLMs) have generated widespread excitement. Recent advancements have made natural language use cases, like chatbots and semantic search, more feasible for organizations. However, many people don’t understand … Continue reading

Taxonomy Roller Coasters: Techniques to Keep Stakeholders on the Ride

EK Team . December 21, 2023 . Presentation

Laurie Gray, Principal Consultant on Enterprise Knowledge’s Strategy team, and EK client Kate Vilches, Knowledge Management Lead at Ulteig, presented on November 6, 2022 at the Taxonomy Boot Camp Conference, co-located with KMWorld, in Washington, D.C. The talk, “Taxonomy Roller … Continue reading

Breaking it Down: What is an Ontology?

EK Team . October 31, 2023 . Blog

Happy Halloween! If I had to pick a word relating to my work that incites the most heated debates about its meaning and purpose, I would have to go with ontology. Let’s be honest, it sounds like a term that … Continue reading

Top 5 Tips for Managing and Versioning an Ontology

Ben Kass . January 10, 2023 . Blog

Sometimes, clients who come to EK confident in their ontology development capabilities find themselves wrongfooted when it comes to creating an ontology management plan. This is partly a result of documentation – there are a wide variety of resources on … Continue reading

Expert Analysis: How Does My Organization Use Auto-tagging Effectively? Part Two

EK Team . December 20, 2022 . Blog

In part one of this series, James Midkiff and Sara Duane, senior technical consultants at EK, discussed what auto-tagging is and when an organization should use it. This blog will discuss auto-tagging best practices to answer the foundational question, “How … Continue reading