Knowledge Base - Page 32 of 76 - Enterprise Knowledge

Knowledge Management Strategy Workshop

EK Team . September 8, 2022 . Product

KM is about connecting people to the knowledge and information that enables them to make decisions, complete tasks, and take necessary actions at the time of need. Good knowledge management results in improved business processes and outcomes, enhanced employee collaboration, … Continue reading

The Benefits of KM for Contact Centers and Help Desks

Madeleine Powell . September 2, 2022 . Blog

In 1997, my parents graduated from college and began their professional careers at Charles Schwab, working in financial services as investment consultants. Though they had little experience, within two years, my parents were at the top of their department and … Continue reading

What Team Do You Need for Successful Knowledge Graph Development?

Sara Nash . August 24, 2022 . Blog

Many organizations look to take advantage of knowledge graphs to aggregate and align data from siloed systems, as well as enable explainable artificial intelligence solutions, but can get stalled if they don’t have enough experience building and scaling knowledge graphs. … Continue reading

Training and Organizational Design for a Federal Agency

EK Team . August 23, 2022 . Case Study

The Challenge A US federal agency with a wide array of geographic distribution and responsibilities sought to better distribute learning events and resources to diverse professionals spread all over the United States. With a workforce of over 20,000 and millions … Continue reading

KM Strategy Workshop and Roadmap for a Global Product Testing Organization

EK Team . August 17, 2022 . Case Study

The Challenge An industry-leading product testing organization was seeking the ability to quickly and efficiently gain an understanding of their knowledge management (KM) current state, and subsequently develop a foundational strategy to reach their desired state and a roadmap with … Continue reading

Knowledge Cast – Barry Byrne of Novartis

Zach Wahl . August 16, 2022 . Podcast

Enterprise Knowledge CEO Zach Wahl speaks with Barry Byrne, Global Head of Knowledge Management Strategy at Novartis, one of the world’s largest pharmaceutical companies. He joined Novartis from the Irish Defence Forces, where he led a multi-award winning Knowledge Management … Continue reading

Constructing KM Technology: Tips for Implementing Your KM Technology Solutions

EK Team . August 15, 2022 . Blog

In the digital age that we now live in, making Knowledge Management (KM) successful at any organization relies heavily on the technologies used to accomplish every day tasks. Companies are recognizing the importance of providing their workforce with smarter, more … Continue reading

Knowledge Capture and Transfer Series – Part 3: Capturing Explicit Knowledge

Guillermo Galdamez . August 12, 2022 . Blog

Even though explicit knowledge refers to knowledge that has already been captured and documented somewhere in the organization, this doesn’t mean that all organizations capture their explicit knowledge in locations or formats that are easy to use. Indeed, a lot … Continue reading

Three Pillars of Successful Data Catalog Adoption

Anna D'Angela . August 11, 2022 . White Paper

Data catalogs function as a central library of information about content and data across an enterprise, making them a useful metadata management tool. They can aid organizations that struggle with poorly documented metadata, duplicated data work, and wasted time due … Continue reading

Why Your Data Fabric Needs an Enterprise Ontology

EK Team . August 10, 2022 . Blog

In today’s rapidly growing and evolving data environment, it is increasingly difficult for organizations to get maximal value from the full breadth of their data. As more data is produced faster by more sources, it is difficult for analysts, data … Continue reading