Knowledge Base - Page 42 of 76 - Enterprise Knowledge

Knowledge Cast – Kyle Hopson of Best Buy

Zach Wahl . June 2, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Kyle Hopson, Senior Manager of Knowledge Management at Best Buy. Kyle and his team oversee the knowledge strategy for a workforce of over 100,000. Kyle has been … Continue reading

The Importance of a Semantic Layer in a Knowledge Management Technology Suite

EK Team . May 27, 2021 . Blog

One of the most common Knowledge Management (KM) pitfalls at any organization is the inability to find fresh, reliable information at the time of need. One of, if not the most prominent, causes of this inability to quickly find information … Continue reading

Knowledge Cast – KM Trends: Exploring Headless CMS

Zach Wahl . May 18, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Noz Urbina, founder of OmniChannelX and Urbina consulting, and Rebecca Wyatt, Technology Solutions Practice Lead at Enterprise Knowledge, on the topic of Headless Content Management System. In … Continue reading

360-view of a Consumer: Deduplicating and Constructing Consumer Data using an Identity Graph

EK Team . May 12, 2021 . Case Study

The Challenge For the last 30 years, a large global digital marketing and technology firm has been collecting consumer data on adults in the United States from hundreds of primary sources to build consumer marketing databases. Because data comes from … Continue reading

AI Beyond a Prototype

Lulit Tesfaye . May 11, 2021 . Blog

How to take an AI Project Beyond a Prototype Before going “all in,” we often advise our clients to first understand and quickly validate the value proposition for adopting advanced Artificial Intelligence (AI) and Machine learning (ML) solutions within their … Continue reading

Knowledge Cast – Laurie Gray of RGP

Zach Wahl . May 5, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Laurie Gray, Vice President Customer Experience & Design at RGP. Laurie is an experienced leader with deep expertise in successful user-centered product design, development and launch. She … Continue reading

Using Wireframes to Define and Visualize Enterprise Knowledge Graphs

EK Team . May 4, 2021 . Blog

As a complement to our enterprise search engagements with clients, we often end up exploring how the implementation of a knowledge graph can establish the foundation for more advanced KM and data efforts, such as smart search or AI capabilities … Continue reading

Understanding the Business Value of Headless CMS

Rebecca Wyatt . April 28, 2021 . Blog

Overview A headless CMS, one in which the content authoring “body” is separated from the content distribution channels (or heads), allows an organization to: Author once and publish to multiple channels; and Reuse the same content in multiple contexts. This … Continue reading

Knowledge AI: Content Recommender and Chatbot Powered by Auto-Tagging and an Enterprise Knowledge Graph

EK Team . April 26, 2021 . Case Study

The Challenge A global development bank needed a better way to disseminate information and in-house expertise to all of their staff to support the efficient completion of projects, while also providing employees with an intuitive knowledge sharing tool that is … Continue reading

6 Questions to Help Determine Where to Start Your KM Transformation

Kristin Levitas . April 21, 2021 . Blog

“Where do we start?” It’s a question that can seem daunting for the organizations that EK works with as they contemplate moving from developing a Knowledge Management (KM) Strategy to implementation. This question invites uncertainty and even skepticism as leadership … Continue reading