Knowledge Base - Page 42 of 76 - Enterprise Knowledge

We have too many KM tools. How do we declutter?

Guillermo Galdamez . June 22, 2021 . Blog

Many of our clients have amassed an impressive array of KM tools throughout the years, but it’s not always impressive in a positive way. KM tools cover a wide range of solutions, spanning from content and document management systems, learning … Continue reading

Integrated Change Management Plan for Top Telecommunications Company

EK Team . June 17, 2021 . Case Study

The Challenge Their Challenge: One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a … Continue reading

Investing in Development Standards: The Benefits (Part 1)

EK Team . June 16, 2021 . Blog

I recently had the opportunity to kick off two development projects and onboard two new developers to the EK team. As I introduced the two developers to their projects, I quickly earned myself a new nickname, the Code Police, and … Continue reading

KM Strategy for Top Telecommunications Company

EK Team . June 11, 2021 . Case Study

The Challenge One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a global reference … Continue reading

Knowledge Cast – Kyle Hopson of Best Buy

. June 2, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Kyle Hopson, Senior Manager of Knowledge Management at Best Buy. Kyle and his team oversee the knowledge strategy for a workforce of over 100,000. Kyle has been … Continue reading

The Importance of a Semantic Layer in a Knowledge Management Technology Suite

EK Team . May 27, 2021 . Blog

One of the most common Knowledge Management (KM) pitfalls at any organization is the inability to find fresh, reliable information at the time of need. One of, if not the most prominent, causes of this inability to quickly find information … Continue reading

Knowledge Cast – KM Trends: Exploring Headless CMS

. May 18, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Noz Urbina, founder of OmniChannelX and Urbina consulting, and Rebecca Wyatt, Technology Solutions Practice Lead at Enterprise Knowledge, on the topic of Headless Content Management System. In … Continue reading

360-view of a Consumer: Deduplicating and Constructing Consumer Data using an Identity Graph

EK Team . May 12, 2021 . Case Study

The Challenge For the last 30 years, a large global digital marketing and technology firm has been collecting consumer data on adults in the United States from hundreds of primary sources to build consumer marketing databases. Because data comes from … Continue reading

AI Beyond a Prototype

Lulit Tesfaye . May 11, 2021 . Blog

How to take an AI Project Beyond a Prototype Before going “all in,” we often advise our clients to first understand and quickly validate the value proposition for adopting advanced Artificial Intelligence (AI) and Machine learning (ML) solutions within their … Continue reading

Knowledge Cast – Laurie Gray of RGP

. May 5, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Laurie Gray, Vice President Customer Experience & Design at RGP. Laurie is an experienced leader with deep expertise in successful user-centered product design, development and launch. She … Continue reading