Knowledge Base - Page 5 of 82 - Enterprise Knowledge

Where AI is Failing Organizations Without a Semantic Layer: Lessons From the Trenches (with Case Studies)

Lulit Tesfaye . January 12, 2026 . Blog

It has been over three years since OpenAI, an artificial intelligence research company, introduced ChatGPT in November 2022. While artificial intelligence has existed for decades prior, this release and development of Generative AI (GenAI), large language models (LLMs), and their … Continue reading

The Cost of Missing Critical Connections in Data: Suspicious Behavior Detection using Link Analysis

Urmi Majumder . Kyle Garcia . January 9, 2026 . Presentation

Graph-powered link analysis, combined with natural language processing (NLP), offers a powerful approach to identifying complex patterns and trends within extensive and complex datasets, especially unstructured data like emails, documents, and social media. By modeling data as interconnected entities and … Continue reading

A Healthier Knowledge Platform: Taxonomy Principles to Support Knowledge Management at a Not-for-Profit

Bonnie Griffin . January 7, 2026 . Presentation

Would your organization benefit from “healthier” knowledge management practices? Learn more about how the YMCA of the USA improved the health of key internal tools. During their presentation, “Taxonomy Principles to Support Knowledge Management at a Not-for-Profit” at KMWorld’s Taxonomy … Continue reading

Generating Structured Outputs from Unstructured Content Using LLMs

Joe Hilger . Kyle Garcia . January 6, 2026 . Presentation

Long, unstructured documents can be difficult to find, manage, and work with for both people and AI. A clear structure is essential for transforming and dividing disorganized content into smaller, usable, and more valuable information assets. A well-formed content structure … Continue reading

Content Engineering to Improve AI Readiness for a Financial Institution’s Customer Service Center

EK Team . December 18, 2025 . Case Study

A well-known financial institution faced challenges in providing frictionless, personalized service to customers due to widespread issues with knowledge base content. Due to outdated legacy systems, both agents and customers experienced difficulties finding and using content; similarly, internal content management teams struggled to maintain and update both agent-facing and customer-facing content … Continue reading

Semantic Layer Symposium 2025: Takeaways and Looking Ahead at Semantic Layers and AI

EK Team . December 16, 2025 . Video

In October of this year, Enterprise Knowledge held our annual Semantic Layer Symposium (SLS) in Copenhagen, Denmark, bringing together industry thought leaders, data experts, and practitioners to explore the transformative potential, and reflect on the successful implementation, of semantic layers. … Continue reading

Knowledge Cast – Ole Olesen-Bagneux, Vice President & Chief Evangelist at Actian

Lulit Tesfaye . December 12, 2025 . Podcast

Enterprise Knowledge’s Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Ole Olesen-Bagneux, Vice President & Chief Evangelist at Actian. He is a twice-published author with a BA, MA, and PhD in Library and Information Science from the University … Continue reading

How to Design Taxonomies that Reflect Organizational Differences, For Humans and AI

Kathleen Gollner . December 10, 2025 . Blog

One of the key steps to prepare your content and data for AI is developing taxonomies that identify, organize, and define the terms used in the organization in order to better structure and contextualize knowledge assets for use in AI … Continue reading

Semantic Layer Symposium 2025: The Rising Importance of Information Science in the World of Semantic Layers and Knowledge Graphs

EK Team . December 9, 2025 . Video

Tracing the Thread: Decoding the Decision-Making Process with GraphRAG

Urmi Majumder . Kaleb Schultz . December 5, 2025 . Presentation

Does your AI tool have a hard time answering complex questions? Maybe you should consider GraphRAG! During their presentation “Tracing the Thread: Decoding the Decision-Making Process with GraphRAG” at Enterprise Search & Discovery 2025, Enterprise Knowledge’s Urmi Majumder and Kaleb … Continue reading