Knowledge Base - Page 68 of 77 - Enterprise Knowledge

NERDy Content for the Enterprise

Zach Wahl . April 17, 2017 . Blog

Over my years of consulting, I’ve had the opportunity to strategize, design, and conduct a number of content migration efforts. This is typically in the context of broader content management, document management, or knowledge base redesign or refresh efforts. … Continue reading

Folders v. Metadata in SharePoint Document Libraries

Tatiana Baquero Cakici . April 5, 2017 . White Paper

Clients often ask us why we recommend using metadata over managing folders and subfolders in a SharePoint document library. This white paper offers our view on the advantages of tagging documents with metadata versus simply using folders to organize and … Continue reading

Semantic Web Starter Kit

EK Team . March 30, 2017 . Product

More and more organizations are taking advantage of semantic technologies to improve the way they manage both structured and unstructured content. Semantic tools like ontologies and graph databases allow organizations to: Manage content more effectively; Maximize findability and discoverability of … Continue reading

Search UX Best Practices Part 2: Search Results

Rebecca Wyatt . March 29, 2017 . Blog

Search results pages are lists of content which are relevant to the keyword search entered by your users. The concept is deceptively simple, but the design of your search results page plays a vital role in the overall experience users … Continue reading

Knowledge Management of Structured and Unstructured Information

Joe Hilger . March 16, 2017 . Blog

Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading

Search UX Best Practices Part 1: User Input

Rebecca Wyatt . March 13, 2017 . Blog

Search impacts everything from the way we find a website (Google), to how we find content on a site. But search also puts a heavier burden on the user than most website interactions. Users must locate your search form, enter … Continue reading

Are Internal Social Networks Ungovernable?

EK Team . March 9, 2017 . Blog

I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading

Agile vs. Waterfall Project Management Series Part 2: What is the “Right” Approach?

Lulit Tesfaye . March 2, 2017 . Blog

Our constant pursuit for efficiency and effectiveness has presented us with two popular approaches: one gives us a rooted structure and discipline and the other probes us to change the way we think. It is within these fundamental concepts that … Continue reading

Common Issues In Auto-Tagging Thesauri

EK Team . February 24, 2017 . Blog

Thesauri are powerful knowledge organization systems that allow knowledge engineers to describe the world by expanding hierarchical taxonomies to create rich relationships between concepts. Thesauri offer many benefits for both indexers and information seekers who wish to find and discover … Continue reading

Taxonomy Governance Best Practices

Zach Wahl . February 21, 2017 . White Paper

When a taxonomy design is done well, it goes unnoticed, as it enables a seamless connection between the end user and the content. However, as business needs evolve, it’s inevitable that a taxonomy design must also evolve in order to … Continue reading